IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Pennsylvania
Skills you'll gain: Positivity, Optimism, Personal Development, Personal Attributes, Positive Behavior Support, Psychology, Working With Children, Education and Training, Research, Visionary, Human Development, Community Development, Constructive Feedback, Experimentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Platforms, Collaborative Software, Technology Strategies, Cloud Infrastructure, Enterprise Application Management, Digital Transformation, Cybersecurity, Cyber Security Strategy, Virtual Teams, Digital Marketing, Marketing Automation, Digital Marketing Tools, Customer Engagement, Data Integration, Business Transformation, Enterprise Resource Planning, Telecommuting, Recruitment, General Networking, Professional Networking
Mixed · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Big Data, Apache Hadoop, Scalability, Data Processing, Data Science, Distributed Computing, Unstructured Data, Data Analysis, Real Time Data, Data Quality, Data Storage
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, Agentic Workflows, AI Workflows, Workflow Management, AI Enablement, Agentic systems, Artificial Intelligence, Business Process Automation, Email Automation, Generative AI, AI literacy, Automation, Prompt Engineering, Decision Intelligence, Tool Calling, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Bioinformatics, Data Science, Molecular Biology, Science and Research, Data Processing, Data Analysis, Computer Science, Correlation Analysis, Biotechnology, Statistical Analysis, Computational Thinking, Life Sciences, Probability & Statistics, Statistics, Software Engineering, Algorithms, Biology
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Performance Testing, Performance Stress Testing, Information Architecture, System Configuration, Content Management Systems, Performance Tuning, Verification And Validation, Technical Documentation, Collaborative Software, Content Management, User Interface (UI), UI Components, Document Management, Usability, Version Control, Scalability, Data Management
Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Cyber Threat Intelligence, Threat Management, Threat Detection, Cybersecurity, Security Testing, IT Security Architecture, Cyber Security Assessment, Cyber Security Strategy, Security Strategy, Security Management, Cyber Risk, Risk Management Framework, Risk Management, Information Systems Security, Vulnerability Scanning, Vulnerability Assessments, Security Controls, Penetration Testing, Incident Response, Vendor Management
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Infrastructure, Cloud Storage, Infrastructure As A Service (IaaS), Google Cloud Platform, Cloud Computing Architecture, Infrastructure Architecture, Cloud Computing, Virtual Networking, Network Infrastructure, Data Storage, Cloud Platforms, Virtual Machines, Cloud Services, Cloud Management, IT Infrastructure, Network Architecture, Network Planning And Design, Command-Line Interface, Firewall
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing, Microsoft 365, Cloud Deployment, Cloud Computing Architecture, Cloud Infrastructure, Microsoft Intune (Mobile Device Management Software), Cloud Management, Microsoft Windows, Disaster Recovery, Cloud Security, IT Automation, Administration, Resource Management, Configuration Management
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Software Installation, Programming Principles, Other Programming Languages, Functional Design, Computer Programming, Ruby (Programming Language), Theoretical Computer Science, Object Oriented Programming (OOP), Code Reusability, Development Environment
Intermediate · Course · 1 - 3 Months

British Standards Institution
Skills you'll gain: Responsible AI, AI Security, Data Ethics, Risk Management Framework, Data Governance, Risk Management, Compliance Management, Regulatory Compliance, Governance Risk Management and Compliance, Compliance Training, Risk Analysis, Information Privacy, Artificial Intelligence, Law, Regulation, and Compliance, Quality Management Systems, Accountability Frameworks, AI literacy, Governance, Trustworthiness, Auditing
Beginner · Specialization · 3 - 6 Months

Erasmus University Rotterdam
Skills you'll gain: Econometrics, Time Series Analysis and Forecasting, Regression Analysis, Logistic Regression, Statistical Methods, Data Analysis, Economics, Trend Analysis, Statistical Analysis, Statistical Modeling, Statistics, Predictive Analytics, Case Studies, Forecasting, Statistical Inference, Estimation, Model Evaluation, Statistical Hypothesis Testing, Probability, Linear Algebra
Mixed · Course · 1 - 3 Months