IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rutgers the State University of New Jersey
Skills you'll gain: Business Planning, Risk Management, Insurance, Entrepreneurship, Cash Management, Financial Planning, Budgeting, Credit Risk, Financial Management, Financial Forecasting, Investments, Loans, Business Valuation, Intellectual Property
Mixed · Course · 1 - 3 Months
Skills you'll gain: Inside Sales, Sales Process, Generative AI Agents, Sales Strategy, Email Automation, AI Personalization, Sales Management, HubSpot CRM, Sales Enablement, Sales, Sales Training, Sales Prospecting, ChatGPT, Anthropic Claude, Customer Relationship Management (CRM) Software, Customer Communications Management, Customer Engagement, Campaign Management, Automation, Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Color Theory, Web Design, Responsive Web Design, HTML and CSS, ChatGPT, Generative AI, Development Environment, Javascript, Cloud Hosting, Software Installation, Databases
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Statistical Software, Marketing Analytics, Model Evaluation, Regression Analysis, Statistical Modeling, Data Visualization, Statistical Analysis, Advanced Analytics, Strategic Marketing, Market Analysis, Marketing Effectiveness, Predictive Analytics, Marketing Strategies, Predictive Modeling, Logistic Regression, Customer Insights, Target Market, Statistical Hypothesis Testing, A/B Testing, Variance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Event Monitoring, File I/O, Performance Testing, Data Storage Technologies, Scenario Testing, Data Storage, Simulations
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Exploratory Data Analysis, Logistic Regression, Supervised Learning, Applied Machine Learning, Model Evaluation, Data Modeling
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Data Visualization Software, Empathy, Tableau Software, Risk Analysis, Data-Driven Decision-Making, Data Analysis, Risk Management, Empathy & Emotional Intelligence, Stakeholder Analysis, Business Risk Management, Human Centered Design, Decision Making, User Research, Risk Control, Psychology
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Ansible, Kubernetes, Virtual Machines, Devops Tools, Containerization, IT Automation, Docker (Software), Virtualization and Virtual Machines, Automation, Amazon Web Services, File Management, Microsoft Azure, DevOps, Linux Servers, Operating System Administration, YAML, Windows Servers, Microsoft Windows, Infrastructure as Code (IaC), Web Servers
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, Context Management, User Interface (UI), Vector Databases, Debugging
Advanced · Course · 1 - 3 Months

Skills you'll gain: Linux, Ubuntu, Shell Script, Linux Commands, Unix Shell, Unix Commands, Command-Line Interface, OS Process Management, File Management, Virtualization, Virtual Machines, Software Installation
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Database Management Systems, Data Migration, Databases, Amazon Web Services, Data Mapping, Database Design, Cloud Platforms, Cloud Applications
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Collaborative Software, Looker (Software), Data Visualization, Data Presentation, User Accounts, Security Controls, Scheduling, Authorization (Computing), Management Reporting, Customer Support, Administration, Data Sharing, Auditing
Intermediate · Course · 1 - 3 Months