IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Bioinformatics, Data Science, Molecular Biology, Science and Research, Data Processing, Data Analysis, Computer Science, Correlation Analysis, Biotechnology, Statistical Analysis, Computational Thinking, Life Sciences, Probability & Statistics, Statistics, Software Engineering, Algorithms, Biology
Mixed · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Logical Reasoning, Computational Logic, Deductive Reasoning, Computational Thinking, Problem Solving, Mathematics and Mathematical Modeling, Business Logic
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Azure Active Directory, Cloud Computing, Cloud Computing Architecture, Identity and Access Management, Cloud Deployment, Cloud Solutions, Cloud Services, Cloud Platforms, Cloud Infrastructure, Cloud Management, Cloud Security, Role-Based Access Control (RBAC), Azure DevOps, Data Governance, IT Security Architecture, Azure DevOps Pipelines, Azure Synapse Analytics, Cyber Governance, Microsoft Copilot
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Gemini, Scripting, Document Management, System Configuration, Collaborative Software, Automation, File Management, Cloud Storage, AI Integrations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Agile Software Development, Scrum (Software Development), Agile Methodology, Kanban Principles, Backlogs, Sprint Retrospectives, Agile Project Management, Agile Product Development, Workflow Management, Sprint Planning, Team Oriented, Team Building, Team Management, Team Performance Management, Lean Methodologies, Performance Metric, Meeting Facilitation, Performance Measurement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File I/O, Data Import/Export, IT Automation, DevOps, Scripting, Python Programming, Debugging, Context Management, Configuration Management, File Management
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Web Services, Email Automation, Scripting, Automation, Python Programming, Restful API, IT Automation, Application Programming Interface (API), JSON, System Monitoring
Beginner · Course · 1 - 3 Months

British Standards Institution
Skills you'll gain: Responsible AI, Artificial Intelligence, Quality Management Systems, AI literacy, Data Ethics, Stakeholder Analysis, Systems Development Life Cycle, Stakeholder Management, Governance, Risk Management
Mixed · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Hybrid Cloud Computing, Cloud Management, Cloud Infrastructure, Cloud Computing, AI Orchestration, AI Workflows, Data Infrastructure, Data Centers, IT Automation, Infrastructure Architecture, Information Technology Operations, Cloud Deployment, Artificial Intelligence and Machine Learning (AI/ML), Network Infrastructure, Hardware Architecture, System Monitoring, System Support, Automation, System Configuration, Configuration Management
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Agile Product Development, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Release Management
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Word, Microsoft 365, Collaborative Software, Microsoft Office, Productivity Software, Document Management, Technical Documentation, Microsoft Windows, Writing, Editing, Computer Literacy, Peer Review
Beginner · Course · 1 - 3 Months
Skills you'll gain: Client Services, Loyalty Programs, Customer Retention, Relationship Management, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Service, Customer Relationship Building, Customer Engagement, Web Analytics, Digital Marketing, Product Improvement, Customer Analysis, Digital Analysis, Digital Marketing Tools, Conversion Funnel Analysis, Performance Analysis, Customer Insights, Presentations
Beginner · Course · 1 - 4 Weeks