IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Cloud Computing, Cloud Infrastructure, Cloud Platforms, Cloud Solutions, Cloud Development, Cloud Applications, Cloud Services, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Software As A Service, Platform As A Service (PaaS), Scalability
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Event Planning, Canva (Software), Event Management, Digital Content, Event Marketing, Graphic Design, Graphic and Visual Design Software, Social Media Campaigns, Social Media, Product Design, Digital Marketing, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AWS SageMaker, Model Evaluation, Applied Machine Learning, Predictive Modeling, Machine Learning, Machine Learning Algorithms, Amazon Web Services, Regression Analysis, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Tableau Software, Dashboard, Data Visualization Software, Data Visualization, R Programming, Alteryx, Statistical Programming, Data Presentation, Interactive Data Visualization, Data Cleansing, Data Storytelling, Data Structures, Statistical Analysis, Workflow Management, Data Analysis, Scatter Plots, Data Preprocessing, Data Manipulation, Data Processing, Data Transformation
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Digital Transformation, Google Cloud Platform, Google Workspace, Cloud Applications, Collaborative Software, Platform As A Service (PaaS), Database Application, Artificial Intelligence and Machine Learning (AI/ML), Cost Management, Cloud Computing, Cloud Infrastructure, Cloud Storage, Machine Learning, IT Infrastructure, Cloud Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Secure Coding, Web Servers, Server Side, Hypertext Markup Language (HTML), Go (Programming Language), Web Applications, Back-End Web Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: HTML and CSS, Cloud Hosting, Web Development, Cloud Deployment, Responsive Web Design, Web Design, Web Content, Application Deployment, Typography, Javascript
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Endpoint Security, Hardening, Virtual Private Networks (VPN), Firewall, Network Administration, Cloud Security, Cybersecurity, Infrastructure Security, Role-Based Access Control (RBAC), Cloud Computing, Authorization (Computing), Identity and Access Management, Email Security, Network Infrastructure, Network Protocols, Authentications, System Configuration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Meeting Facilitation, Agile Project Management, Employee Coaching, Agile Methodology, Team Building, Conflict Management, Leadership and Management, Leadership, Team Leadership, Organizational Leadership, Kanban Principles, Decision Making, Active Listening
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Software-Defined Networking, Network Architecture, Network Planning And Design, Wide Area Networks, Virtual Private Networks (VPN), Network Administration, Network Security, Network Performance Management, Firewall, Cloud Deployment, Network Routing, Encryption
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Non-Verbal Communication, Exploitation techniques, Human Factors (Security), Investigation, Data Collection, Security Awareness, Persuasive Communication, Social Sciences, Cybersecurity, Rapport Building
Intermediate · Course · 1 - 3 Months