
Institute for the Future
Skills you'll gain: Forecasting, Visionary, Proactivity, Innovation, Strategic Thinking, Strategic Planning, Cognitive flexibility, Creative Thinking, Action Oriented, Simulations, Optimism, Planning, Community Organizing, Creativity, Social Impact, Systems Thinking, Virtual Reality, Trend Analysis, Game Theory, Storytelling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Productivity, Non-Verbal Communication, Personal Development, Time Management, Composure, Business Writing, Personal Attributes, Teamwork, Active Listening, Writing, Oral Expression, Business Correspondence, Self-Awareness, Collaboration, Stress Management, Communication, Planning, Behavior Management, Leadership, Public Speaking
Mixed · Course · 1 - 3 Months

Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: English Language, Oral Comprehension, Analytical Skills, Critical Thinking and Problem Solving, Language Learning, Problem Solving, Critical Thinking, Vocabulary, Literacy, Verbal Communication Skills, Communication, Learning Strategies
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Product Development, New Product Development, Strategic Marketing, Marketing, Promotional Strategies, Consumer Behaviour, Marketing Strategies, Field Marketing, Research, Marketing Planning, Product Design, Product Marketing, Go To Market Strategy, Commercialization, Research Methodologies, Product Strategy, Market Dynamics, Business, Environment, Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Meeting Facilitation, Goal Setting, Time Management, Smart Goals, Productivity, Strategic Planning, Professionalism, Organizational Skills, Ability To Meet Deadlines, Planning, Communication, Communication Strategies, Strategic Decision-Making, Strategic Communication, Communication Planning, Matrix Management, Stress Management, Decision Making, Build Tools, LESS
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Instagram, Video Editing, Content Scheduling, Content Performance Analysis, Drive Engagement, Storytelling, Social Media Analytics, Social Media Content, Canva (Software), Content Optimization, Content Creation, Design Elements And Principles, Paid media, Graphic and Visual Design, Driving engagement, Competitive Analysis, Content Strategy, Analytics, Visual Design, Marketing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Time Management, Productivity, Prioritization, Action Oriented, Resource Utilization, Meeting Facilitation, Planning, Resource Allocation, Organizational Skills, Goal-Oriented, Strategic Prioritization, Operational Efficiency, Goal Setting, Resource Management, Leadership and Management, Human Resources Management and Planning, Communication, Communication Strategies, Verbal Communication Skills, Environment
Mixed · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Transportation Operations, Governance, Technical Management, Systems Thinking, Emerging Technologies, Technology Strategies, Service Management, Innovation, Infrastructure Architecture, Digital Transformation, Sustainable Development, Social Sciences, Public Affairs
Beginner · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Process, Microsoft Copilot, Product Knowledge, Sales, Sales Presentation, Sales Pipelines, Selling Techniques, Value Propositions, AI Personalization, Communication, Prompt Engineering, AI Enablement, Communication Strategies, Customer Communications Management, Customer Relationship Management (CRM) Software, AI Integrations
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Game Design, Video Game Development, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, UI Components, Animation and Game Design, Interactive Design, Interaction Design, Experience Design, User Experience, Systems Design, Human Factors, Augmented and Virtual Reality (AR/VR), Storytelling, Game Theory
Intermediate · Course · 1 - 3 Months