IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Imperial College London
Skills you'll gain: Logistic Regression, Analytical Skills, Correlation Analysis, Science and Research, Regression Analysis, Sampling (Statistics), Statistical Hypothesis Testing, Data Literacy, Data Analysis, R Programming, Descriptive Analytics, Descriptive Statistics, Statistical Software, Statistical Modeling, Biostatistics, Model Evaluation, Exploratory Data Analysis, Statistical Analysis, Statistical Programming, R (Software)
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Dental Care, Oral and Dental Care, Dentistry, Patient Evaluation, Dental Procedures, Oral Health, Periodontology, Dental Informatics, Oral Cancer Screening, Cardiology, Developmental Disabilities, Disabilities, Pain Management, General Medicine, Biomedical Technology, Biomedical Engineering, Endocrinology, Medical History Documentation, Oncology, Anatomy
Intermediate · Specialization · 3 - 6 Months

The Chinese University of Hong Kong
Skills you'll gain: General Medicine, Personal Care, Health Care, Health Assessment, Patient Education and Support, Preventative Care, Clinical Practices, Patient Treatment, Mindfulness, Clinical Assessment, Physiology, Pathology, Patient Observation, Pharmacology
Intermediate · Course · 1 - 3 Months

Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Kubernetes, Application Performance Management, Google Cloud Platform, Cloud Storage, Cloud Management, Infrastructure As A Service (IaaS), Cloud-Native Computing, Cloud Development, Cloud Computing, Serverless Computing, Cloud Solutions, Terraform, Containerization, Cloud Computing Architecture, Cloud Engineering, Dashboard Creation, IT Infrastructure, Network Administration
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Business Analysis, Project Management, Stakeholder Analysis, Analysis, Risk Management, Microsoft Power Platform, Problem Management
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Survey Creation, Surveys, Marketing Planning, Product Strategy, Market Research, Product Planning, Product Marketing, Marketing Communications, Business Research, Strategic Marketing, Consumer Behaviour, Marketing Strategies, Value Propositions, Business Planning, Product Management, Marketing Management, Product Lifecycle Management, Media Planning, Target Market, Marketing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Operating Systems, Cybersecurity, Computer Architecture, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: B2B Sales, Stakeholder Engagement, Overcoming Objections, Solution Sales Engineering, Stakeholder Management, Closing (Sales), Price Negotiation, Negotiation, Sales Management, Sales Presentation, Solution Selling, Active Listening, Sales Operations, Stakeholder Communications, Persuasive Communication, Strategic Partnership, Sales, Proposal Development, Customer and Client Support, Customer Communications Management
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Infrastructure, Code Reusability, IT Automation, Command-Line Interface, Multi-Cloud, Configuration Management, Software Installation, Maintainability, Version Control, Authentications
Beginner · Course · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Data Manipulation, Data Cleansing, Data Wrangling, Data Processing, Data Integration, Data Preprocessing, Data Transformation, Data Import/Export, Data Collection, Data Management, Web Scraping, Data Access, R Programming, R (Software), MySQL, File Management, SQL, Application Programming Interface (API)
Mixed · Course · 1 - 4 Weeks