IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Information Technology Operations, Disaster Recovery, Document Management, Incident Response, Computer Security Incident Management, Information Technology, Change Control, Safety and Security, Technical Communication, Linux, Microsoft Windows, Personally Identifiable Information, Remote Access Systems, Scripting, Bash (Scripting Language), Artificial Intelligence, Windows PowerShell, Software Installation
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Continuous Delivery, Release Management, CI/CD, Kubernetes, Application Deployment, Cloud Deployment, Google Cloud Platform, Application Lifecycle Management, Application Development, IT Automation, Cloud Computing
Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Google Analytics, Web Analytics, Verification And Validation, Goal Setting, Web Analytics and SEO, Performance Metric, Transaction Processing, Data Validation, System Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Customer Relationship Management, AI Enablement, Responsible AI, Salesforce Development, Artificial Intelligence, Customer Data Management, Automation, Analytics, Data-Driven Decision-Making, Data Integration, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: JUnit, Unit Testing, Software Quality Assurance, Integrated Development Environments, Software Testing, Quality Assurance, Java, Software Development Tools, Debugging, Performance Testing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Authentications, Data Security, Cloud Security, Application Security, Key Management, Encryption, Software Installation, Role-Based Access Control (RBAC), Identity and Access Management, System Configuration, Command-Line Interface, Application Programming Interface (API)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cyber Threat Intelligence, Threat Modeling, MITRE ATT&CK Framework, Threat Detection, Intelligence Collection and Analysis, Report Writing, Technical Communication, Cybersecurity, Data Storytelling, Verbal Communication Skills, Vulnerability Assessments, Incident Response, Risk Analysis, Communication, Infrastructure Security, Analysis, Stakeholder Communications
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Business Software, Systems Integration, Business Communication, Team Management, User Accounts, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Apache Cassandra, Google Cloud Platform, Database Administration, Operational Databases, Query Languages, Database Design, Database Management, Cloud Deployment
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Programmable Logic Controllers, Performance Tuning
Advanced · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Cloud Deployment, Amazon Elastic Compute Cloud, Model Evaluation, Continuous Deployment, Continuous Integration, Debugging
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Generative AI, Language Interpretation, Translation, and Studies, Collaborative Software, Bilingual (Spanish/English)
Beginner · Course · 1 - 4 Weeks