IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Colorado Boulder
Skills you'll gain: Self-Motivation, Emotional Intelligence, Growth Mindedness, digital literacy, Mental Concentration, Personal Development, Compassion, Goal Setting, Empowerment, Health And Wellness Coaching, Self-Awareness, Behavioral Economics, Self-Discipline, Decision Making, Critical Thinking, Mindfulness, Stress Management, Resilience, Creativity, Productivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jest (JavaScript Testing Framework), Unit Testing, TypeScript, Software Testing, Test Driven Development (TDD), Code Coverage, Test Automation, Development Testing, Testability, Test Case, Javascript, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Data Loss Prevention, Identity and Access Management, Security Management, Authorization (Computing), System Configuration, User Accounts, Collaborative Software, Data Governance, Live Streaming
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Business Analysis, Prioritization, Business Process, Stakeholder Management, Business Administration, Scope Management, Risk Management, Change Management
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Virtual Networking, Wide Area Networks, Network Planning And Design, Local Area Networks, Network Protocols, Software-Defined Networking, Computer Networking, Telecommunications, Service Level Agreement, Enterprise Architecture, Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Stored Procedure, Database Management, SQL, Database Development, C# (Programming Language), Application Development, Development Environment, Microsoft Visual Studio, User Interface (UI), Data Access, Email Automation, Document Management
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Live Streaming, Amazon Web Services, Cloud Services, Cloud Storage, Digital Communications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, Learning Management Systems, Digital pedagogy, Teamwork, Collaboration, Classroom Management, Creative Problem-Solving, Innovation, Creativity, Motivational Skills
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Product Roadmaps, Agile Product Development, Backlogs, DevOps, Lean Methodologies, Analytics, Agile Methodology, Agile Project Management, Data-Driven Decision-Making, Product Management, Operational Efficiency, Risk Management, Data Science, Product Development, Innovation, Product Strategy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Semiconductors, Production Process, Manufacturing Processes, Quality Assurance, Electronics, Technical Design, Materials science, Computer-Aided Design, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Sales Strategy, Sales Presentation, Data Centers, Customer Insights, Interviewing Skills, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Team Building, Coordinating, Consolidation, Organizational Skills, Workflow Management, People Management, Business Communication, Business Process Management, Business Development
Intermediate · Guided Project · Less Than 2 Hours