IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Statistical Methods, Data Preprocessing, Statistical Inference, Statistical Hypothesis Testing, Data Processing, Applied Machine Learning, Data Access, Statistics, Statistical Analysis, Data Analysis, Data Cleansing, Data Manipulation, Data Science, Data Wrangling, Machine Learning, Probability & Statistics, Data Import/Export, Data Transformation
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Storytelling, Web Scraping, Data Structures, Generative AI, Git (Version Control System), Data Visualization, Test Script Development, Version Control, Matplotlib, Devops Tools, Data Cleansing, DevOps, Agile Methodology, Data Transformation, Web Development, Flask (Web Framework), GitHub, Data Analysis, Automation, Cloud Computing
Beginner · Professional Certificate · 3 - 6 Months

University of Virginia
Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Digital Analysis, Competitive Analysis, Data Strategy, Organizational Development, Corporate Strategy, Business Strategy, Business Economics, Business Technologies, Emerging Technologies, Market Dynamics, Change Management, Process Development, Innovation, Market Opportunities
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Cloud Deployment, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, IT Automation, Incident Response, Cloud Storage, Continuous Monitoring, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Ansible, Continuous Integration, Terraform, Cloud Computing Architecture, Cloud Infrastructure, CI/CD, IT Automation, Amazon S3, Cloud Deployment, Cloud Management, Configuration Management, Cloud Platforms, Cloud Storage, Scalability, Risk Management Framework, Automation, Verification And Validation, Data Migration
Advanced · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Brand Strategy, Value Propositions, Customer experience strategy (CX), Storytelling, Branding, Brand Marketing, Customer experience improvement, Content Marketing, Content Creation, Driving engagement, Logo Design, Journey Mapping, Customer Insights, Brand Management, Journalism, Campaign Management, Creativity, Target Audience, Marketing Operations, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Code Reusability, IT Automation, Cloud Infrastructure, Infrastructure Architecture, Ansible, AWS CloudFormation, DevOps, Automation, IBM Cloud, Configuration Management
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Surveys, Survey Creation, Market Analysis, Product Strategy, Market Research, Product Marketing, Marketing Communications, Business Research, Strategic Marketing, Integrated Marketing Communications, Value Propositions, Customer Acquisition Management, Strategic Decision-Making, Consumer Behaviour, Marketing Analytics, Product Management, Product Lifecycle Management, Target Market, Decision Making, Marketing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Google Gemini, AI literacy, Prompt Patterns, Prompt Engineering Tools, AI Enablement, Generative AI, Generative AI Agents, Artificial Intelligence, AI Personalization, AI Workflows, Ideation, Decision Support Systems, Responsible AI, Google Workspace
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Bioinformatics, Data Science, Molecular Biology, Science and Research, Data Processing, Data Analysis, Computer Science, Correlation Analysis, Biotechnology, Statistical Analysis, Computational Thinking, Life Sciences, Probability & Statistics, Statistics, Software Engineering, Algorithms, Biology
Mixed · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Graph Theory, Logical Reasoning, Cryptographic Protocols, Combinatorics, Computational Logic, Deductive Reasoning, Graphing, Cryptography, Probability, Key Management, Computational Thinking, Encryption, Probability & Statistics, Programming Principles, Network Analysis, Theoretical Computer Science, Bayesian Statistics, Python Programming, Cybersecurity, Algorithms
Beginner · Specialization · 3 - 6 Months