IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Business Transformation, Leadership, Organizational Change, Innovation, Adaptability, Organizational Structure, Business Technologies, Digital Transformation, Organizational Strategy, AI Enablement, Operational Efficiency, Business Economics, Change Management, Communication Strategies, Agile Methodology, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: System Monitoring, Google Workspace, Cloud Management, Endpoint Security, Network Troubleshooting, Security Management, Cloud Applications, Application Deployment, Compliance Auditing, Incident Management, Data Security, Configuration Management, User Provisioning, Taking Meeting Minutes, Annual Reports
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Wireless Networks, Network Architecture, General Networking, Interoperability, Telecommunications, Emerging Technologies, Automation, Cloud Deployment, Strategic Thinking, Vendor Management, Cost Reduction, Innovation, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dimensionality Reduction, R Programming, Time Series Analysis and Forecasting, Applied Machine Learning, Unsupervised Learning, Predictive Modeling, Machine Learning, Text Mining, Classification Algorithms, Artificial Neural Networks, Data Mining, Feature Engineering, Data Preprocessing, Model Evaluation, Exploratory Data Analysis
Mixed · Course · 1 - 4 Weeks

Check Point Software Technologies Ltd.
Skills you'll gain: Virtual Private Networks (VPN), Threat Management, Network Security, Firewall, Threat Detection, Network Administration, Endpoint Security, Data Integrity, Network Monitoring, Security Controls, System Configuration, Network Troubleshooting, UI Components, Email Security, Active Directory
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Integration, Microsoft Azure, Cloud Storage, Disaster Recovery, Data Architecture, Database Design, Data Infrastructure, Data Storage, Cloud Security, NoSQL, Encryption, Relational Databases, Scalability, Performance Tuning, Database Management, Identity and Access Management
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Content Performance Analysis, Web Analytics and SEO, Search Engine Optimization, Keyword Research, Web Analytics, Marketing Analytics, Digital Marketing, Web Content, Semantic Web, Content Management Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Routing Protocols, Network Routing, Network Routers, Virtual Private Networks (VPN), TCP/IP, Network Protocols, General Networking, Network Security
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Foundry, Cloud Deployment, Application Deployment, Command-Line Interface, Platform As A Service (PaaS), Cloud Platforms, Multi-Cloud, Cloud Computing, Application Lifecycle Management, Web Development, HTML and CSS
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Expense Management, Travel Arrangements, Auditing, Accounts Payable, Accounting, Cost Control, Compliance Auditing, Compliance Management, Fraud detection, Decision Making, Document Management, Record Keeping, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Post-Production, Adobe After Effects, Video Editing, 3D Assets, 3D Modeling, Cinematography, Virtual Environment, Computer Graphics, Photo/Video Production and Technology, Animations
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks