Skills you'll gain: Inbound Calls, Network Routing, Outbound Calls, Security Controls, Customer Service, Operational Efficiency, Customer Engagement, Service Level

Skills you'll gain: Persona Development, Business Modeling, Customer Analysis, Graphical Tools, Design Software, Marketing Collateral, User Accounts

Skills you'll gain: Canva (Software), Promotional Materials, Marketing Design, Marketing Materials, Graphic Design, Graphic and Visual Design Software, Design, Marketing Collateral, Branding

Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation, Value Propositions

Skills you'll gain: Facebook, Advertising Campaigns, Brand Awareness, Campaign Management, Lead Generation, Social Media, Social Media Marketing, Social Media Management, Advertising, Marketing, Target Audience, Goal Setting

Skills you'll gain: Target Audience, Social Media Marketing, Digital Marketing, Social Media, Advertising, Global Marketing, Campaign Management, Regional Sales

Skills you'll gain: Value Propositions, Promotional Strategies, Marketing, Marketing Management, Target Market, Marketing Planning, Marketing Channel, Price Negotiation, Marketing Strategies, Market Opportunities, Marketing Effectiveness, Marketing Psychology, Product Strategy, Product Knowledge, Market Analysis, Consumer Behaviour, Product Lifecycle Management, E-Commerce

Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management (CRM) Software, Customer Relationship Management, Rapport Building, Stakeholder Management, Sales, Sales Process, Sales Strategy, Customer Relationship Building, Influencing, Sales Pipelines, Stakeholder Communications, Environmental Social And Corporate Governance (ESG), Business Metrics, Dashboard

Skills you'll gain: Facebook, Promotional Strategies, Marketing Strategies, Product Promotion, Social Media Content, Social Media, Social Media Marketing, Digital Assets, E-Commerce, User Accounts

Skills you'll gain: Marketing Planning, Strategic Marketing, Global Marketing, Business-To-Consumer, Marketing, Business Strategy, Marketing Strategy and Techniques, Consumer Behaviour, Value Propositions, B2B Sales, Business Ethics, Customer Insights, Market Research, Culture Transformation

Skills you'll gain: Email Marketing, Data Presentation, User Accounts, Data Analysis, Software As A Service, Account Management, Customer Relationship Management, Customer Communications Management

Skills you'll gain: Customer Support, Service Level, Customer Service, Google Cloud Platform, Technical Support, Cloud Services, Customer Complaint Resolution, Information Privacy, Technical Communication, Record Keeping