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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: New
      New
      P

      Packt

      Salesforce Certified AI Associate Certification

      Skills you'll gain: Salesforce Development, Salesforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics, Customer Engagement

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Quantitative Aptitude Mastery— Exam & Recruitment Prep

      Skills you'll gain: Arithmetic, Applied Mathematics, Algebra, Systems Of Measurement, Deductive Reasoning, Business Mathematics, Combinatorics

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Habilidades Gerenciales

      Skills you'll gain: Delegation Skills, Supervision, Leadership and Management, Organizational Skills, Management Training And Development, Creative Thinking, Organizational Strategy, Critical Thinking and Problem Solving, Leadership Development, Strategic Planning, Cognitive flexibility, Creative Problem-Solving, Team Leadership, Leadership, Business Planning, Emotional Intelligence, Time Management, Office Management, People Management, Industrial and Organizational Psychology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Business Metrics for Data-Driven Companies

      Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Tableau Software, Data Analysis, Big Data, Key Performance Indicators (KPIs), Spreadsheet Software, Web Analytics, Data-Driven Decision-Making, Business Strategy, Digital Transformation, E-Commerce, Financial Services, SQL

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, Lending and Underwriting, Consumer Lending, Commercial Lending, Workflow Management, Generative AI, Regulatory Compliance, Customer Communications Management, Compliance Management, Loans, Customer experience improvement, Credit Risk, Document Management, Financial Services, Business Process Automation, Artificial Intelligence, Ethical Standards And Conduct, Automation, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Stay Ahead of the AI Curve

      Skills you'll gain: Artificial Intelligence, Workforce Development, Strategic Thinking, Digital Transformation, Innovation, Generative AI, Emerging Technologies, Business Solutions, Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      270 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Intro to IoT Pentesting

      Skills you'll gain: Open Web Application Security Project (OWASP), Penetration Testing, Internet Of Things, Security Testing, Embedded Software, Hardware Troubleshooting, Vulnerability Assessments, Test Tools, Cybersecurity, Embedded Systems, General Networking

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      AI Agents in Java with Generative AI

      Skills you'll gain: Generative AI Agents, Java, Agentic systems, Software Design, Artificial Intelligence, Software Architecture, OpenAI, ChatGPT, Software Development Tools, Application Development, Prompt Engineering, Systems Integration, Large Language Modeling

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Customer Support, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      AWS Step Functions – Automate Complex Tasks with Workflows

      Skills you'll gain: Debugging, Amazon Web Services, AWS CloudFormation, Business Process Automation, Automation, Amazon S3, AWS Identity and Access Management (IAM), Amazon CloudWatch, Serverless Computing, API Gateway, Amazon DynamoDB, JSON, Data Validation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Security Fundamentals & Network Automation

      Skills you'll gain: Ansible, Puppet (Configuration Management Tool), Software-Defined Networking, Network Security, Network Administration, Security Awareness, Threat Modeling, Chef (Configuration Management Tool), Information Systems Security, Virtual Private Networks (VPN), JSON, Authentications, Computer Networking, Network Architecture, Authorization (Computing), Automation, Configuration Management, Application Programming Interface (API)

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Google AI Essentials

      Skills you'll gain: Prompt Engineering, Generative AI, Workflow Management, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Artificial Intelligence, Process Optimization, ChatGPT, Productivity Software, Workforce Development, Strategic Thinking, Security Awareness, Diversity Awareness, Risk Management Framework, Digital Transformation, Innovation, Technical Writing, Emerging Technologies, Machine Learning Software

      4.8
      Rating, 4.8 out of 5 stars
      ·
      933 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular business communication courses

    • Salesforce Certified AI Associate Certification: Packt
    • Quantitative Aptitude Mastery— Exam & Recruitment Prep: Board Infinity
    • Habilidades Gerenciales: Universidad Nacional Autónoma de México
    • Business Metrics for Data-Driven Companies: Duke University
    • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera Instructor Network
    • Stay Ahead of the AI Curve: Google
    • Intro to IoT Pentesting: Packt
    • AI Agents in Java with Generative AI: Vanderbilt University
    • Customer Service Fundamentals: Knowledge Accelerators
    • AWS Step Functions – Automate Complex Tasks with Workflows: Packt

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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