Skills you'll gain: Data Storytelling, Marketing Analytics, Conversion Funnel Analysis, Performance Reporting, Key Performance Indicators (KPIs), Marketing Effectiveness, Power BI, Dashboard Creation, Dashboard, Campaign Management, Data Presentation, Management Reporting, Performance Analysis, Marketing Operations, Business Reporting, Performance Measurement, Business Intelligence, Customer Insights, Return On Investment, Interactive Data Visualization

Skills you'll gain: Employee Coaching, Empathy & Emotional Intelligence, Recognizing Others, Smart Goals, Emotional Intelligence, Employee Engagement, Employee Surveys, Employee Performance Management, Human Resources Management and Planning, Constructive Feedback, Team Collaboration, Goal Setting, People Development, Empathy, Coaching, Business Communication, Data Analysis, Prompt Engineering, Microsoft Copilot, Generative AI

Skills you'll gain: Transaction Processing, Database Management, Microsoft SQL Servers, SQL, Data Manipulation, Relational Databases, Database Theory, Data Integrity, Data Access, Generative AI, AI Integrations, Performance Tuning

Skills you'll gain: Microsoft Azure, Cloud Management, Cloud Computing, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Deployment, Cloud Services, Cloud Platforms, Infrastructure as Code (IaC), Virtual Machines, Hybrid Cloud Computing, System Monitoring, Cloud Security, Scalability

Skills you'll gain: Competitive Analysis, Market Research, Competitive Intelligence, Persona Development, Market Analysis, Customer Analysis, Market Intelligence, Market Opportunities, Business Research, AI Product Strategy, Consumer Behaviour, Target Market, Customer Insights, Data-Driven Decision-Making, Business Strategy, Product Management, Product Development, Target Audience, Product Strategy, Gap Analysis

Skills you'll gain: SQL, Microsoft SQL Servers, Relational Databases, Transact-SQL, Data Transformation, Database Theory, Data Manipulation, Databases, Query Languages, Database Development, Database Software, Database Management, Data Access, Database Design, Data Wrangling, GitHub Copilot, Generative AI Agents, Data Presentation, Maintainability

Skills you'll gain: Incident Management, Incident Response, Technical Communication, Performance Metric, Cloud Infrastructure, DevOps, Devops Tools, Systems Design, System Design and Implementation, Business Metrics, CI/CD, Automation

Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Technical Support, Computer Hardware, Problem Management, System Support, Generative AI, Debugging, Technical Communication, Network Monitoring, Network Performance Management, Microsoft Windows, Operating Systems, Performance Tuning, Mac OS, Technical Documentation

Skills you'll gain: Virtual Private Networks (VPN), Cybersecurity, Security Controls, Multi-Factor Authentication, Authentications, Information Systems Security, Desktop Support, Cyber Security Policies, Network Security, Technical Support and Services, Application Security, Data Security, Information Privacy, Cloud Computing Architecture, Cyber Security Strategy, Servers, Server Side, Cloud Computing, Network Performance Management, Remote Access Systems

Skills you'll gain: Data Storytelling, Data Presentation, Power BI, Data Visualization Software, Data Visualization, Data-Driven Decision-Making, Scatter Plots