Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Fundação Instituto de Administração
Skills you'll gain: Budget Management, Budgeting, Financial Management, Cost Control, Performance Management, Business Strategy, Variance Analysis, Cross-Functional Collaboration, Resource Allocation, Financial Reporting, Forecasting
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Business Process Automation, Compliance Management, AI Security, Customer Service, Information Privacy, Microsoft Office, Microsoft Azure, Artificial Intelligence and Machine Learning (AI/ML), Critical Thinking
Beginner · Specialization · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Financial Statements, Financial Statement Analysis, Operations Management, Return On Investment, Process Analysis, Financial Accounting, Business Operations, Operational Efficiency, Financial Reporting, Income Statement, Capital Budgeting, Marketing, Cash Flows, Finance, Production Process, Operational Analysis, Strategic Marketing, Marketing Strategies, Financial Modeling, Business Planning
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Systems Development, Systems Development Life Cycle, Agile Methodology, Productivity Software, digital literacy, Network Security, Computer Hardware, Computer Systems, Data Security, Risk Management, System Design and Implementation, TCP/IP, Information Technology, Software Development Methodologies, Data Ethics, Cybersecurity, General Networking, Productivity, Safety and Security, Process Design
Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Wireframing, Web Content Accessibility Guidelines, Responsive Web Design, HTML and CSS, Browser Compatibility, Web Design, Web Design and Development, Front-End Web Development, User Interface (UI), Verification And Validation, Cascading Style Sheets (CSS), Web Development, Usability, Javascript
Beginner · Course · 1 - 3 Months

Queen Mary University of London
Skills you'll gain: Stakeholder Management, Delegation Skills, Team Leadership, Team Management, Change Management, Team Performance Management, Professional Networking, Leadership Development, Organizational Change, Leadership, Matrix Management, People Management, Team Building, Leadership and Management, Organizational Leadership, Time Management, Executive Presence, Organizational Effectiveness, Virtual Teams, Influencing
Advanced · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Instructional Design, Adult Learning Principles, Teaching, Education Software and Technology, Patient Education And Counseling, Learning Theory, Health Education, Digital pedagogy, Learning Styles, Clinical Practices, Clinical Assessment, Technology Strategies
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: People Management, Diversity and Inclusion, Organizational Leadership, Leadership and Management, Team Building, Team Management, Leadership, Intercultural Competence, People Development, Industrial and Organizational Psychology, Cultural Diversity, Innovation, Conflict Management, Employee Engagement, Empathy & Emotional Intelligence, Decision Making, Communication
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Professional Networking, Business Leadership, Professional Development, Brand Awareness, Return On Investment, Leadership, Personal Attributes, Emotional Intelligence, Influencing, Assertiveness, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Applicant Tracking Systems, Professional Development, Graphic Design, Keyword Research, Business Writing, Content Creation, Personal Development, Detail Oriented, Recruitment
Beginner · Guided Project · Less Than 2 Hours

IE Business School
Skills you'll gain: Product Lifecycle Management, Customer experience strategy (CX), Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Product Strategy, Brand Loyalty, New Product Development, Product Improvement, Customer Engagement, Business Strategies, User Experience, Customer Insights, Consumer Behaviour, Portfolio Management, Competitive Analysis, Employee Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks