• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Process Improvement

    Process Improvement Courses Online

    Study process improvement for optimizing business operations. Learn about Lean, Six Sigma, and continuous improvement methodologies.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Process Improvement Course Catalog

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Introduction to Customer Service

      Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      263 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Power Platform Fundamentals PL-900 Exam Prep

      Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Data Visualization, Data Integration, Dashboard, Business Intelligence, Microsoft Azure, Business Process Automation, Microsoft 365, Application Development, Workflow Management, Business Process, Cloud Applications, Automation, Data Modeling, Self Service Technologies, Customer Engagement, Application Deployment, Data Analysis Software

      4.4
      Rating, 4.4 out of 5 stars
      ·
      206 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      Understanding the Enterprise Systems Environment

      Skills you'll gain: Digital Transformation, SAP Applications, Cybersecurity, Business Transformation, Cloud Computing, System Design and Implementation, Cloud Platforms, Systems Architecture, Cloud Services, Data Strategy, Enterprise Resource Planning, Business Systems Analysis, Business Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      211 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Agile Project Management

      Skills you'll gain: Agile Project Management, Agile Software Development, Agile Methodology, Sprint Planning, Project Management, Engineering Management, Kanban Principles, Sprint Retrospectives, Organizational Strategy, Organizational Change, Team Oriented, Lean Methodologies

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      418 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      The University of Edinburgh

      Data Science in Stratified Healthcare and Precision Medicine

      Skills you'll gain: Precision Medicine, Bioinformatics, Data Science, Process Driven Development, Machine Learning, Health Informatics, Data Ethics, Natural Language Processing, Image Analysis, Healthcare Ethics, Big Data, Python Programming, Medical Imaging, Graph Theory, Network Analysis, Statistical Methods

      4.6
      Rating, 4.6 out of 5 stars
      ·
      334 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Firm Level Economics: Markets and Allocations

      Skills you'll gain: Market Dynamics, Supply And Demand, Economics, Game Theory, Market Analysis, Consumer Behaviour, Resource Allocation, Performance Measurement, Public Policies, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Application of AI, InsurTech, and Real Estate Technology

      Skills you'll gain: FinTech, Emerging Technologies, Artificial Intelligence and Machine Learning (AI/ML), Insurance, Financial Services, Insurance Policies, Real Estate, Property and Real Estate, Artificial Intelligence, Real Estate Transactions, Automation, Applied Machine Learning, Customer experience improvement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      569 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAS

      SAS Advanced Programmer

      Skills you'll gain: SQL, SAS (Software), Microsoft SQL Servers, Data Cleansing, MySQL, Query Languages, Data Manipulation, Statistical Programming, Data Transformation, Data Processing, Perl (Programming Language), Data Access, Database Management Systems, Oracle Databases, Text Mining, Scripting, Data Integration, Data Structures, Data Analysis, Software Documentation

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      404 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Communication Skills for University Success

      Skills you'll gain: Verbal Communication Skills, Public Speaking, English Language, Writing, Communication, Research, Ethical Standards And Conduct, Learning Strategies, Planning, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      إدارة المشروعات من Google

      Skills you'll gain: Project Planning, Project Implementation, Backlogs, Project Closure, Project Documentation, Cost Management, Project Management, Quality Management, Agile Project Management, Project Scoping, Budget Management, Stakeholder Management, Project Management Life Cycle, Project Risk Management, Data-Driven Decision-Making, Communication Planning, Sprint Planning, Agile Methodology, Milestones (Project Management), Organizational Structure

      4.8
      Rating, 4.8 out of 5 stars
      ·
      495 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Public Relations and Communications Associate

      Skills you'll gain: Media Relations, Proofreading, Integrated Marketing Communications, Public Relations, Press Releases, Performance Reporting, Web Content, Marketing Communications, Storytelling, Media and Communications, Communication Strategies, Content Management Systems, Public Affairs, Strategic Communication, Incident Management, Business Reporting, Content Management, Data Visualization, Report Writing, Generative AI

      4.7
      Rating, 4.7 out of 5 stars
      ·
      127 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      Desarrollo y Diseño de Videojuegos

      Skills you'll gain: Video Game Development, Game Design, Promotional Strategies, Version Control, Scrum (Software Development), Unity Engine, GitHub, User Feedback, Business Modeling, Value Propositions, Customer Analysis, Target Market, Agile Methodology, Animation and Game Design, Promotional Materials, Sprint Retrospectives, Sprint Planning, Agile Software Development, User Interface (UI), Prototyping

      4.5
      Rating, 4.5 out of 5 stars
      ·
      390 reviews

      Intermediate · Specialization · 3 - 6 Months

    Process Improvement learners also search

    Business Process
    Business
    Business Management
    Management
    Business Development
    Operations Management
    Project Management
    Operations Analytics
    1…828384…358

    In summary, here are 10 of our most popular process improvement courses

    • Introduction to Customer Service: CVS Health
    • Microsoft Power Platform Fundamentals PL-900 Exam Prep: Microsoft
    • Understanding the Enterprise Systems Environment: SAP
    • Agile Project Management: University of Colorado Boulder
    • Data Science in Stratified Healthcare and Precision Medicine: The University of Edinburgh
    • Firm Level Economics: Markets and Allocations: University of Illinois Urbana-Champaign
    • Application of AI, InsurTech, and Real Estate Technology: University of Pennsylvania
    • SAS Advanced Programmer: SAS
    • Communication Skills for University Success: The University of Sydney
    • إدارة المشروعات من Google: Google

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok