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    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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    Explore the IT Support Course Catalog

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      300 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Research Proposal: Initiating Research

      Skills you'll gain: Market Research, Proposal Writing, Research Methodologies, Market Analysis, Business Research, Data Collection, Quantitative Research, Business Writing, Sampling (Statistics), Survey Creation, Qualitative Research, Request for Proposal, Client Services, Professional Networking

      4.6
      Rating, 4.6 out of 5 stars
      ·
      921 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Introduction to CRM with HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Collaborative Software, Team Oriented

      4.6
      Rating, 4.6 out of 5 stars
      ·
      933 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Good with Words: Speaking and Presenting

      Skills you'll gain: Tactfulness, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Cognitive flexibility, Communication Strategies, Presentations, Interpersonal Communications, Rapport Building, Creativity, Constructive Feedback, Empathy, Social Skills, Professionalism, Active Listening, Optimism, Adaptability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      309 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      IS/IT Governance

      Skills you'll gain: Technology Strategies, Change Management, Enterprise Architecture, Information Technology, Portfolio Management, Governance, Investment Management, Resource Allocation, Return On Investment, User Acceptance Testing (UAT), Cost Benefit Analysis, Risk Management, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      705 reviews

      Beginner · Course · 1 - 3 Months

    • T

      The University of Edinburgh

      Philosophy, Science and Religion: Science and Philosophy

      Skills you'll gain: Research, Scientific Methods, Science and Research, General Science and Research, Biology, Systems Thinking, Anthropology, Cultural Responsiveness, Psychology, Sociology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • Y

      Yale University

      Introduction to Medical Software

      Skills you'll gain: Clinical Trials, Software Development Life Cycle, Software Quality Assurance, Systems Development, Usability, Software Development, Medical Privacy, Human Computer Interaction, Verification And Validation, Risk Management, Medical Management, User Interface (UI), Health Care Procedure and Regulation, Software Design, Healthcare Industry Knowledge, Regulatory Compliance, Health Technology, Entrepreneurship, Artificial Intelligence and Machine Learning (AI/ML), Cybersecurity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      265 reviews

      Intermediate · Course · 3 - 6 Months

    • U

      University of Lausanne

      Accounting 1

      Skills you'll gain: Balance Sheet, Income Statement, Cash Flows, Financial Accounting, Financial Statements, Accounting, Bookkeeping, Working Capital, General Accounting, Accrual Accounting, Financial Reporting, Financial Analysis, Ledgers (Accounting), Profit and Loss (P&L) Management, Accounts Payable and Receivable, Reconciliation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      189 reviews

      Beginner · Course · 1 - 3 Months

    • U

      UNSW Sydney (The University of New South Wales)

      Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences

      Skills you'll gain: Storytelling, User Experience Design, Content Creation, Storyboarding, Multimedia, Animation and Game Design, Augmented and Virtual Reality (AR/VR), Design Research, Creativity, Emerging Technologies, Qualitative Research

      4.7
      Rating, 4.7 out of 5 stars
      ·
      933 reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Geneva

      Precision Medicine

      Skills you'll gain: Precision Medicine, Medical Science and Research, Healthcare Ethics, Pharmacology, Health Informatics, Bioinformatics, Clinical Research, Primary Care, Health Care, Oncology, Molecular Biology, Patient Education And Counseling, Data Analysis, Environmental Science, Risk Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      381 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      É

      École Polytechnique Fédérale de Lausanne

      Digital Signal Processing 1: Basic Concepts and Algorithms

      Skills you'll gain: Digital Communications, Electrical and Computer Engineering, Programming Principles, Engineering Analysis, Electronics, Telecommunications, Advanced Mathematics, Algorithms, Linear Algebra, Time Series Analysis and Forecasting, Mathematical Modeling, Computational Logic, Applied Mathematics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      623 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      Universidad de Chile

      Cuidados y procedimientos generales en la atención del recién nacido

      Skills you'll gain: Neonatal Intensive Care Unit, Child Health, Nursing Care, Pediatrics, Respiratory Care, Patient Safety, Cardiopulmonary Resuscitation (CPR), Life Support, Patient Evaluation, Medical Equipment and Technology, Health Assessment, Nutrition and Diet, Epidemiology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular it support courses

    • CVS Health Retail Customer Service: CVS Health
    • Research Proposal: Initiating Research: University of California, Davis
    • Introduction to CRM with HubSpot: Coursera Project Network
    • Good with Words: Speaking and Presenting: University of Michigan
    • IS/IT Governance: University of Minnesota
    • Philosophy, Science and Religion: Science and Philosophy: The University of Edinburgh
    • Introduction to Medical Software: Yale University
    • Accounting 1: University of Lausanne
    • Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences: UNSW Sydney (The University of New South Wales)
    • Precision Medicine: University of Geneva

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