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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,767 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

CS

Apr 22, 2021

Loved the approach, found it really interesting as most concepts were explained using case studies. Would highly recommend this one to anyone who is interested in understanding the concept of Brand.

RA

Aug 24, 2019

Thanks a ton to professor Nader Tavassoli for such a great MOOC. It is really going to make a profound impact on the way we design and deliver the brand experience as a whole for the people around.

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1676 - 1700 of 2,778 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Ritika B

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May 6, 2020

Very well thought out course structure. I learnt a lot

By Anzar M

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Apr 8, 2020

Exceptional faculty. Waiting more from Nader Tavassoli

By Ayan Q

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Jan 29, 2025

Professor Nader is a great teacher, deserves a raise!

By Prince

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Dec 2, 2024

It's make me see the world of business in the new way

By Mirela N

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Mar 10, 2024

Very specific not just theory, extremely interesting.

By Eliana T

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Jun 22, 2023

i gained a lot of valuable knowledge from this course

By alislam a

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Dec 18, 2022

It's an amusing experience to learn from the course .

By Benjamin A

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Feb 17, 2022

I've learnt a whole lot of things I never new existed

By Anirudha P

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Feb 6, 2022

Very well structured and delivered. Quite informative

By Jerel F R

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Sep 2, 2021

Outstanding course the instructors were very helpful.

By Shruti A

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Jul 26, 2021

I am having trouble in getting my course certificate.

By Vanessa V

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Jul 19, 2021

Clear, straight to the point, very valuable content !

By Amit K

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May 15, 2021

Easy language to be understand and with illustration.

By mauro v

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May 1, 2021

Beautiful course and the professor explains very well

By E G (

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Jan 7, 2021

Very good course, with many materials and structured.

By Rachit W

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Dec 8, 2020

Good explanation, different from traditional branding

By Elizabeth M

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Oct 23, 2020

Excellent course, easy to follow, great case studies.

By Pravarti B

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Sep 18, 2020

It was perfect. Many new things to learn. Go for it..

By Jagadabhi R g b

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Aug 12, 2020

It was an amazing experience and I have learnt a lot.

By Dwaipayan B

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May 7, 2020

The professor is a legit nigglet. I loved it mah man.

By Folakemi A

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Nov 5, 2025

Thankful for this insightful and informative course.

By Friederike A

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Mar 30, 2025

great course and worth every second of your time!!!!

By sixtus o

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Jan 22, 2025

Very detailed and rich with simplified explanations.

By Haifa A

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Oct 1, 2020

I learned a lot from this course, thank you so much!

By Wage D

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Jun 9, 2020

This course is totally insightful for me. Thank you!