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Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

4.5
stars
1,211 ratings

About the Course

This course is designed for professionals, managers, and individuals seeking to enhance their interpersonal and leadership skills. Resolving conflict in a positive manner is a critical skill that can be developed and practiced. Understanding how to listen effectively and deploy strategic communication tactics is key to achieving positive resolutions. You will examine advanced listening skills, appropriate verbal and non-verbal communication strategies, and learn to assemble a comprehensive conflict management plan. By the end of this course, you will be able to: 1. Apply active listening and strategic communication skills to de-escalate conflicts. 2. Develop effective negotiation and mediation tactics for diverse situations. 3. Create a practical conflict management plan to foster positive outcomes. To be successful in this course, a basic understanding of workplace dynamics is recommended, though no specific prior experience in conflict resolution is required....

Top reviews

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

YI

Mar 12, 2017

this course is very interesting for me and i learned how to make conflict resolutions, its excellence and well prepared course

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201 - 225 of 314 Reviews for Conflict Resolution Skills

By JORY I M A J I M A

•

Oct 20, 2025

جيد جدا

By Fachri M

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May 9, 2025

Amazing

By Dhruba J D

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Apr 26, 2020

Awesome

By MASHAEL A

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Feb 16, 2026

Thanks

By MOHD A

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Feb 15, 2026

ممتازة

By HAMAD M

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Feb 10, 2026

لايوجد

By LAMA D S A L D S A

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May 17, 2025

ممتازه

By MANAL M A A M M A A

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Apr 24, 2025

ممتازة

By guillermo o

•

May 22, 2016

great!

By Sandeep C

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Mar 23, 2026

great

By NOOF A

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Feb 16, 2026

ممتاز

By HBH H A H H A

•

Nov 7, 2025

Nice…

By Jibin V

•

Oct 12, 2022

Good

By Shaniko K

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Apr 18, 2018

Great

By Dr.Alaa Z

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Jan 31, 2016

Great

By Ruthwik T

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Mar 12, 2026

Good

By Stelin

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Nov 28, 2024

good

By Mohd N

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Sep 13, 2024

nice

By Sourav G

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Aug 19, 2024

good

By Dharmendra B

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Nov 25, 2022

good

By Manal J

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Mar 29, 2021

Good

By Awarun T

•

Jun 4, 2017

good

By GHALA F

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Apr 21, 2025

واو

By Sam'un M

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Sep 25, 2020

Yes

By Praveen I

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Oct 18, 2022

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