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Generative AI: Labor and the Future of Work
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University of Michigan

Generative AI: Labor and the Future of Work

This course is part of Responsible Generative AI Specialization

Merve Hickok

Instructor: Merve Hickok

1,921 already enrolled

Included with Coursera Plus

•Learn more
2 modules
Gain insight into a topic and learn the fundamentals.
4.8

(38 reviews)

Beginner level

Recommended experience

Recommended experience

Beginner level

No prerequisites required.

2 hours to complete
Flexible schedule
Learn at your own pace

2 modules
Gain insight into a topic and learn the fundamentals.
4.8

(38 reviews)

Beginner level

Recommended experience

Recommended experience

Beginner level

No prerequisites required.

2 hours to complete
Flexible schedule
Learn at your own pace
  • About
  • Outcomes
  • Modules
  • Recommendations
  • Testimonials
  • Reviews

What you'll learn

  • Explore scenarios for the future of work

  • Discuss the impact generative AI could have on labor and business

  • Make informed assessments about labor involvement in generative AI technologies

Skills you'll gain

  • Artificial Intelligence
  • Generative AI
  • Human Resources
  • Global Marketing
  • Change Management
  • Workforce Planning
  • Leadership and Management
  • Labor Relations
  • Workforce Development
  • Workforce Management
  • Automation
  • Emerging Technologies

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

4 assignments

Taught in English

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Build your subject-matter expertise

This course is part of the Responsible Generative AI Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 2 modules in this course

This course gives a broad overview of the impact that generative artificial intelligence (AI) could have on jobs and how it can be used to support everyday tasks. As the use of generative AI increases, organizations are finding new ways to augment their work, impacting the number and types of jobs we can expect in the future. In “Generative AI: Labor and the Future of Work,” you’ll explore how generative AI can support workers in all industries, as well as the labor that goes into developing and managing these systems. Explore what the “future of work” could mean for both employees and employers and how these systems can impact work quality, creativity, and the labor market. You’ll also look at how the global digital divide could impact tool adoption for different groups across the world. By analyzing the adoption and implementation of generative AI in the workplace, you will better understand how these tools could shift how we work together.

What's included

3 videos4 readings2 assignments2 discussion prompts

3 videos•Total 17 minutes
  • Unseen Labor in Generative AI•6 minutes•Preview module
  • Data Labeling•3 minutes
  • Content Moderation & Human Feedback•7 minutes
4 readings•Total 26 minutes
  • Welcome to the Course & Course Syllabus•10 minutes
  • Help Us Learn About You!•5 minutes
  • Module Introduction•1 minute
  • What comes to mind when we say generative AI and future of work?•10 minutes
2 assignments•Total 11 minutes
  • Honor Code•1 minute
  • Knowledge Check•10 minutes
2 discussion prompts•Total 20 minutes
  • Introduce Yourself•10 minutes
  • Reflection: Labor and Data Quality Risks •10 minutes

What's included

5 videos5 readings2 assignments1 discussion prompt

5 videos•Total 32 minutes
  • Labor and Market Forecasts•5 minutes•Preview module
  • Augment vs Reallocate vs Displace•6 minutes
  • Labor Readiness•4 minutes
  • Labor Reskilling & Deskilling•6 minutes
  • Digital Divide•9 minutes
5 readings•Total 37 minutes
  • Module Introduction•2 minutes
  • Supplemental Resources•10 minutes
  • Post-course Survey•5 minutes
  • Staying Current with Responsible Generative AI and Governance•10 minutes
  • Continue your AI education with the AI Collection from Michigan Online•10 minutes
2 assignments•Total 11 minutes
  • Honor Code•1 minute
  • Knowledge Check•10 minutes
1 discussion prompt•Total 10 minutes
  • Reflection: Future Implications of GenAI•10 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Instructor ratings

Instructor ratings

We asked all learners to give feedback on our instructors based on the quality of their teaching style.

4.8 (6 ratings)
Merve Hickok
Merve Hickok
University of Michigan
9 Courses•8,863 learners

Offered by

University of Michigan

Offered by

University of Michigan

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

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Learner reviews

4.8

38 reviews

  • 5 stars

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    13.15%

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Showing 3 of 38

K
KA
5

Reviewed on May 25, 2025

Overall, the course delivers valuable discussions on AI’s role in shaping the future of work, while leaving room for continued exploration. What aspects did you find most insightful?

T
TW
5

Reviewed on Sep 21, 2024

Even if you're already working with AI, this course offers new facts to learn about its current state as well as future possibilities. Discover the evolving roles we can play in the development of AI.

A
AL
5

Reviewed on Jul 20, 2024

The future of work can be codetermined by those workers who have the analytical and creative skills, to think for themselves.

View more reviews
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