This course was designed to prepare Google Workspace Administrators to troubleshoot common Google Workspace issues. Learners will practice diagnosing and resolving problems in Gmail, Calendar, and Drive, and navigating the Admin console. They will also experience analyzing audit logs to troubleshoot security issues, and gathering information and using available resources to troubleshoot and report technical issues.
Google Workspace Troubleshooting
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
3 hours to complete
3 weeks at 1 hour a week
Flexible schedule
Learn at your own pace
What you'll learn
Diagnose and resolve common Google Calendar syncing and sharing issues.
Diagnose and resolve email delivery issues within Google Workspace.
Resolve common Google Drive access, synchronization, and data recovery issues.
Analyze audit logs to troubleshoot security-related issues within Google Workspace.
Details to know
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Recently updated!
April 2025
Assessments
5 assignments
Taught in English
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There is 1 module in this course
This course was designed to prepare Google Workspace Administrators to troubleshoot common Google Workspace issues. Learners will practice diagnosing and resolving problems in Gmail, Calendar, and Drive, navigating the Admin console. They will also experience analyzing audit logs to troubleshoot security issues, and gathering information and using available resources to troubleshoot and report technical issues.
What's included
7 videos5 assignments12 plugins
Instructor
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Frequently asked questions
Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.
If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.
Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.
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Financial aid available,