Chevron Left
Back to The Critical Role of IT Support Staff in Healthcare

Learner Reviews & Feedback for The Critical Role of IT Support Staff in Healthcare by Johns Hopkins University

4.7
stars
750 ratings

About the Course

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact with nurses, physicians, pharmacists, physical therapists, social workers, other allied health professionals, patients or caregivers. Each of these individuals rely on IT support specialists to help them maintain a high reliability healthcare organization. As you learn about what makes Health IT unique, we hope you find inspiration in the stories shared by some of our very own IT support staff at Johns Hopkins. They’ll talk to you about the most common problems they help resolve as well as the complexity and range of issues that arise. Whether you dream of being an end-user computer support specialist, working at a healthcare help desk, or rising to an analyst role, we’re thrilled that you are embarking upon this journey. Welcome again!...

Top reviews

KM

Aug 17, 2025

Very informative and easy to understand, and the video materials were also helpful.

MR

Mar 15, 2023

really it was amazing to learn new things in Healthcare sector as a IT support specialist. This would be a great chance to make anyone for building a nice career.

Filter by:

51 - 75 of 162 Reviews for The Critical Role of IT Support Staff in Healthcare

By Ladre P

•

Mar 9, 2022

Enjoying this course so far!!

By Ashwin P M

•

Aug 1, 2021

Good for basic understanding

By Palle A K

•

Jul 6, 2021

Great Course for beginners

By HABIMANA J C

•

May 2, 2021

Helpful and understandable

By Onyekachi S

•

Jan 10, 2023

excellent and educative

By Reginald H

•

Feb 23, 2021

Very interesting so far

By Abisoye O

•

Dec 3, 2022

Its a wonderful course

By Zahra N

•

Nov 28, 2022

I enjoyed this course!

By Javier S

•

Jun 22, 2021

great course to take

By Maxwell S A

•

Jan 13, 2021

Perfect for everyone

By eva e q n

•

Jan 13, 2021

i have been inspired

By Karen S

•

Jan 11, 2023

I ENJOYED THE COURS

By Brendon E

•

Jan 30, 2022

Very informative!

By Tabitha G

•

Dec 18, 2020

Excellent course!

By Jeanne G

•

Jan 5, 2023

so far so good!

By Usman A

•

Mar 29, 2022

amazing content

By Adewale A

•

Dec 23, 2022

Second to none

By Jose L L

•

Nov 10, 2022

thanks so much

By Toney D

•

Sep 25, 2022

Great Course!

By Mohamed A M

•

Apr 8, 2022

Excellent.....

By Varun K N

•

Apr 22, 2021

Amazing Course

By HALEBID D

•

Oct 21, 2021

Informative

By Mohamed A N

•

Sep 23, 2021

Good course

By Carmen C

•

Aug 24, 2022

Good info

By Adem A

•

Aug 3, 2022

wunderbar