In this course, you will develop your English conversational skills that you can use to build your personal and professional relationships. Learning activities in this course will take place on Voxy, an engaging language learning platform that automatically adapts to your current level and your performance across reading, listening, speaking, grammar, and vocabulary skills so that every lesson is optimized for rapid improvement.
Intermediate English: Multichannel Communication
Intermediate English: Multichannel Communication
This course is part of English Language Skills B1-B2 CEFR: Intermediate Specialization
Instructors: Anna Murray
Included with 
Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
3 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
3 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Write casual messages, such as text messages, social media posts, and email.
Make phone call calls in everyday scenarios, such as calling friends or getting help from customer service.
Communicate effectively at work, whether by message or email.
Manage calls at work, whether by phone or videoconferencing.
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
February 2025
Assessments
24 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the English Language Skills B1-B2 CEFR: Intermediate Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 6 modules in this course
This week, you will learn about this course and understand how to use Voxy's innovative platform.
What's included
4 videos4 readings2 assignments1 app item
This week, you will learn how to make plans using various messaging methods, and you will look at some of the different reasons that people post on social media. You'll also explore the different ways that people keep in touch with friends and family.
What's included
4 readings4 assignments4 app items
This week, you will learn about making phone calls in different casual situations. As well as calling friends to catch up, you'll learn how to ask for help and information over the phone.
What's included
4 readings4 assignments4 app items
This week, we're back in a work context. You will learn about the different communication methods used in the workplace, both internal and external. You'll also learn how to write effective communications that sound professional.
What's included
4 readings4 assignments4 app items
This week, we're looking at calls in the workplace. You will learn how to make and be part of successful conference and video calls that help to increase productivity and collaboration. You'll also learn how to leave a message when you can't reach someone.
What's included
4 readings4 assignments4 app items
This week, you will use everything you learned to use different kinds of media to communicate in both in written and spoken form.
What's included
5 readings6 assignments3 discussion prompts
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructors
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
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Financial aid available,
