Learner Reviews & Feedback for Introduction to Technical Support by IBM
About the Course
prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT)
support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different
career paths you can take in Technical Support. You will also hear from experts in the IT industry about getting started in the field and how you
can pursue this career without prior experience or degrees. You'll also learn some basics about the technology that technical ...
Top reviews
MB
Jan 7, 2023
I felt this course was very well organized and was a great introduction to tech support. I will be continuing with the next courses for the IBM Technical Support Professional Certificate.
TB
Jul 10, 2023
I thoroughly enjoyed taking this course. I am glad there was a simulator included in this course to get a hands-on feel for a ticketing system used by many in the IT industry. Thank you!
126 - 150 of 262 Reviews for Introduction to Technical Support
By Md T I B
•Nov 8, 2022
Nice and Helpful Course.
By Md M R
•Apr 20, 2023
Very Knowledgeable test
By Hyacinthe N
•Feb 18, 2023
assez clair maintenant
By Jeanette N
•Jun 3, 2024
Wonderful Information
By Kalyan C
•Aug 30, 2023
Very much informative
By Thami M
•Jun 16, 2023
I enjoyed this course
By حسان س
•Apr 13, 2025
شكرا جزيلا لكم ❤️🎉
By Brandon G
•Jun 6, 2024
I really enjoyed it!
By Arzayim X
•Apr 16, 2024
Арзайым Хожамуратова
By Ahmed A
•Nov 12, 2022
fully information...
By Domji E L
•Sep 12, 2022
Very Imformative!!!
By Eric A
•Aug 23, 2023
Very informational!
By Az-eddine S
•Jun 21, 2023
it's very important
By Karam o
•Sep 25, 2024
Great Career Steps
By jean c r h
•Jul 16, 2024
Muy bueno el curso
By Chamara P
•Feb 5, 2024
great explanations
By Mumana A
•Aug 5, 2023
Very helpful class
By Claudio D S F
•Jun 14, 2023
I liked the course
By Eduard G
•Dec 26, 2022
Great Introduction
By Adetola A
•Feb 17, 2025
Concise and Clear
By Justinas G
•Sep 18, 2023
Best way to start
By Md. A H G
•Aug 24, 2023
Very Informative.
By Ted J
•Mar 14, 2023
Excellent Course.
By Loai M A
•Jan 5, 2023
كل الشكر والتقدير
By JAMAL A A
•Dec 18, 2024
دورة مميز ومفيده