This course focuses on developing advanced communication skills for complex healthcare interactions, including telehealth and cross-cultural patient encounters. Learners explore how to build empathy, establish rapport, and maintain professionalism in virtual environments. The course emphasizes culturally competent communication, emotional awareness, and strategies for addressing challenging or sensitive situations.

Special Communication Situations in Healthcare

Special Communication Situations in Healthcare
This course is part of Nursing Leadership Specialization

Instructor: Amber Vanderburg
Included with
Recommended experience
What you'll learn
Demonstrate effective bedside and telehealth communication skills.
Build rapport and provide empathetic, culturally competent care.
Communicate clearly and compassionately in emotionally charged situations.
Use key Spanish phrases to support communication with patients.
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October 2025
8 assignments
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There are 2 modules in this course
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Lecturio

Universidades Anáhuac
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