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Back to Negotiation skills: Negotiate and resolve conflict

Learner Reviews & Feedback for Negotiation skills: Negotiate and resolve conflict by Macquarie University

4.7
stars
789 ratings

About the Course

Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’....

Top reviews

MM

Dec 19, 2020

Dr. Heys has fantastic delivery, good supporting materials. The materials learned are relevant for day to day and a good refresher.

HS

Apr 6, 2024

I'm an university student. I would like to take this opportunity to thank the lecturer, University and Coursera. This course is amazing.

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101 - 125 of 211 Reviews for Negotiation skills: Negotiate and resolve conflict

By EMAN A H H E A H H

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Sep 19, 2022

المعلومات. قيمة

By Tabitha P

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Jan 25, 2021

i learned a lot!

By Aditi a

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Sep 24, 2020

excellent course

By KINLEY P

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Sep 12, 2020

Very intersting

By Dania C G G

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Mar 11, 2025

Muy buen curso

By Ijaz A

•

Jun 14, 2023

Great Subject

By ABHIJIT M

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Oct 3, 2020

it was amazing

By Eugene D

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Jul 22, 2020

very educative

By Ajay B S

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Oct 12, 2025

good learning

By HASNAN A H

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Feb 2, 2023

Good content

By MUTEB O M A

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Sep 7, 2022

رائعه ومفيدة

By KASSAB T W A

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Aug 10, 2022

ممتازة ومفيدة

By Lorena P

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Sep 20, 2020

Great Course.

By Zhengyi X

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Jul 17, 2022

Very useful!

By Mayank K

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Sep 6, 2021

great course

By Nur F I B A

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Oct 23, 2020

Great input!

By VINAYAGAM B

•

Sep 6, 2024

Very useful

By bounphet t

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May 3, 2023

good course

By MAJED M S A M M S A

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Oct 1, 2022

دورة مميزة

By Đào A Đ

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Oct 4, 2021

good course

By Haider A K

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Sep 7, 2024

Excellent.

By khalaf A A h

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Jun 3, 2023

دورة مميزة

By Sahar

•

Aug 15, 2022

رائعه جدا

By ann s

•

Nov 5, 2020

thank you!

By SATHYANARAYANAN R

•

Sep 20, 2020

BENEFITTED