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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,229 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

RO

Apr 9, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

DT

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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326 - 350 of 1,004 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By samarth c

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Jul 1, 2023

Wonderful content!

Thankyou Google

Loved It!

By NITHYA S S

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May 23, 2023

It is very use full course. Thank u so much

By sanjay K

•

May 13, 2023

really a good course to invest your time on

By Eliza G

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Jan 2, 2023

Thank you for this course. I learned a lot!

By Stanley O

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Apr 8, 2025

Great course and indepth teaching as well.

By Ally B

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May 10, 2022

Great capstone course for the certificate.

By Kenny N

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Jan 24, 2025

Really informative and dense I enjoyed it

By Dianti W

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Sep 22, 2024

Thank you for incredible learning program

By Zulekha H

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Nov 13, 2023

i very thankful coursea team and trainers

By Raman K J

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Dec 28, 2022

Thank you for such a great course design.

By GRAZIELE X M

•

Jun 5, 2025

Me ajudou a desenvolver bastante na área

By Kyrylo H

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Apr 14, 2024

Great stuff on customer loyalty. Thanks.

By Muhammad H

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Jan 3, 2023

Very Informative sessions, learned alot.

By Asim S

•

May 1, 2025

This best for my self Thank you GOOGLE

By Olufemi O

•

Sep 3, 2024

good course for ecommerce professionals

By Basim S

•

Jun 1, 2025

Very helpful and knowledgeable courses

By Rahul m

•

Mar 1, 2025

well awesome course for beginer level

By Indra G

•

Feb 27, 2025

sangat bermanfaat untuk kemampuan saya

By Antwan M

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Feb 16, 2025

Excellent course and learning journey!

By CHANDAN k s

•

Jul 23, 2024

lovely guidence and very good teachers

By Boris K

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Feb 17, 2024

Great launching pad for the first job!

By Richard S

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Nov 1, 2023

Very comprehensive and well organized.

By Juan M

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Oct 26, 2023

Very informative and thought provoking

By Hương H

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Jul 12, 2023

Very useful course, detailed knowledge

By Mohamed a

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Jul 5, 2023

gooooooood one best course to learning