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    Back to Introduction to Operations Management

    Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

    Filled StarFilled StarFilled StarFilled StarHalf Faded Star
    4.4
    stars
    2,757 ratings

    About the Course

    This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the
    knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations
    management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into
    process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises,
    including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experien...
    ...

    Top reviews

    RE

    Jan 28, 2021

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    I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

    KR

    Aug 24, 2020

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    Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

    Filter by:

    201 - 225 of 628 Reviews for Introduction to Operations Management

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    By Roberto S

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    Nov 18, 2023

    Awesome Content, Liked The Professor and Thanks Wharton On-Line Support for fixing the Tests

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    By Ziltan C

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    Oct 17, 2018

    it's quite cool course and really helpful for understand fundamental of Operation management

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    By Lim C L V

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    Jul 27, 2017

    really good! great for people who love detailed work processes, and are good with formulas

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    By Lisa M M

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    May 2, 2019

    Fantastic introduction giving actionable insights to operations analysis and performance!

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    By Philip H

    •

    May 13, 2020

    the explanation is smooth , the material is perfect and the examples is fully explained

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    By coty

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    Jun 29, 2016

    Great class, I definately help me to improve my understanding in operations management.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Pius g

    •

    Sep 29, 2024

    this course it sounds amazing to what i was looking in running my small scale business

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    By Samuel R

    •

    Feb 18, 2020

    Awesome course! I think it's a great introduction and goes into a fair bit of depth.

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    By Yuhang H

    •

    Jul 28, 2019

    It's so great to learn all these fundamental knowledge. The class design is awesome!

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    By Iyad A

    •

    Oct 26, 2019

    Great course for everyone involved in operations

    Thank you Prof. Christian Terwiesch

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    By Adán R

    •

    Aug 13, 2017

    One of the most complete courses I have ever taken on Coursera. 100% recommendable

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Sethukannan V S

    •

    Dec 25, 2023

    Wonderful, completely engaged and had very eye opening insights, Thank you Author

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Naveen S

    •

    Jun 28, 2023

    a great course for anyone wanting a sneak peak into detailed operations managment

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    By Ahmed A

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    Jan 28, 2022

    its an amazen course for those who want to have a career in oprations management

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    By Manchala r

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    Aug 10, 2020

    simply the best introduction to operations management anyone could possibly give.

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    By Enrique G F

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    May 30, 2020

    Excellent instructor. One of the best instructors that I've meet in the platform.

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    By Mostafa A M I

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    Sep 8, 2018

    It's the best course to acquire professional knowledge about process management.

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    By Wagner W

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    Jun 23, 2017

    Excelente curso, muito completo e está me ajudando muito com minhas atribuições.

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    By John U D

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    Nov 20, 2020

    the whole processing was challenging, educative, and an eye-opener to business.

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    By Sateesh K

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    Nov 14, 2017

    A foundational program for all professionals handling clienmanagers and leaders

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Hamza S P

    •

    May 31, 2020

    Hands down, the most challenging and rigorous course I have taken on Coursera!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Som

    •

    Dec 2, 2016

    Thoroughly enjoyed the course. The problems in the tests were also very good.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Felicia I

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    Jan 4, 2020

    Gets you thinking! Absolutely great with the practice questions and answers!

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    By Siyu J

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    Aug 7, 2016

    concise yet insightful to operation efficiency. Immediately helpful at work.

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    By Marc A

    •

    Sep 24, 2023

    Very clear explanations and a good selection of topics. 100% recommendable.

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