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    Back to Introduction to Operations Management

    Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

    Filled StarFilled StarFilled StarFilled StarHalf Faded Star
    4.4
    stars
    2,757 ratings

    About the Course

    This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the
    knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations
    management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into
    process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises,
    including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experien...
    ...

    Top reviews

    RE

    Jan 28, 2021

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    I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

    KR

    Aug 24, 2020

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

    Filter by:

    601 - 625 of 628 Reviews for Introduction to Operations Management

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    By Brianna C

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    Jun 28, 2020

    this was very difficult

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    By Patricia C

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    Sep 18, 2024

    Hard to follow

    Filled StarStarStarStarStar

    By Katherine G

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    Jul 15, 2023

    I have never been so frustrated taking a course. The instructor is skips steps in his math leading to a lot of confusion. The discussion forum is no help and my questions weren't addressed, or were not addressed in a timely manner. I even bought his Operations Management textbook and still had trouble following this course. The fact that we can't see the answers after the exam is even more frustrating because I will never know how to complete the questions I missed. The frustrating part is that I found the contents of this course very interesting and would greatly benefit from having a better instructor so that I can implement some of these process improvements at work. I'll just look for another course on Coursera or LinkedIn Learning.

    If this course was created years ago, I strongly recommend Coursera re-taping this course.

    Filled StarStarStarStarStar

    By Davide P

    •

    Sep 20, 2021

    This course requires skills in other fields that are taken for granted by the instructor. If you lack any of those skills (since this is supposed to be an introduction course) it is going to be a struggle to pass the course. Explanations and definition are given casually and randomly, making everything much more difficult. Very bad course and instructor.

    Filled StarStarStarStarStar

    By Cosmos

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    Sep 22, 2021

    Not happy at all with this course. First of all it is badly designed: the amount of explanations are disproportionately small and incomplete comparing to the amount of weekly courses; it is expensive and it takes longer than a month to absorb and solve all the quizes, which are 2 per week/8to 11 questions each; the sound of the recoring is very low.

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    By Hilal P

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    Oct 6, 2022

    I truly regret that I took this course. The quiz and final questions are not well explained in the course videos and materials. I studied the materials over and over but eveytime I try to take the exam ı fail. I think you should not waste your time for this course .

    Filled StarStarStarStarStar

    By Kimeco J F

    •

    Oct 30, 2020

    I hated this course, it had course information that didn't go with any of the videos'/readings that were presented! I had many thoughts of giving up, but pushed through!

    Filled StarStarStarStarStar

    By OLIVER S

    •

    Oct 31, 2018

    Lectures need to be significantly improved. Practice problems need to be relative to the homework and quiz. This is an introductions course! Be introduction friendly!

    Filled StarStarStarStarStar

    By Brian N

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    Jun 19, 2018

    It was not very clear in the instructions about how to enter numbers (do we round the numbers? Do we enter a 0 before a decimal point?

    Filled StarStarStarStarStar

    By Kiran K

    •

    Aug 1, 2020

    Course requires knowledge of probability theory and statistics as prerequisites. Too much information for an introductory course.

    Filled StarStarStarStarStar

    By Rachael E

    •

    Aug 21, 2023

    Answering tests correctly and being marked incorrect. Slowing down my process significantly.

    Filled StarStarStarStarStar

    By Erik M

    •

    Feb 4, 2022

    Absolute disrespect to students. Is this Wharton? Cannot believe it. Worst experience so far

    Filled StarStarStarStarStar

    By Ryan K

    •

    Jan 3, 2018

    This module should be redone in order to make the information make more sense.

    Filled StarStarStarStarStar

    By yosanon

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    Jun 18, 2018

    great topic with detail, but exam is super not clarified and no one to help.

    Filled StarStarStarStarStar

    By Allen H

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    Aug 24, 2021

    Wish the lecturer had more passion and enthusiasm at teaching

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    By Deleted A

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    Jul 11, 2020

    This course is confusing. I am not sure If I can finish it.

    Filled StarStarStarStarStar

    By Johannes G M

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    Jun 29, 2017

    very poor quality. Both the lectures and the tests

    Filled StarStarStarStarStar

    By Jamie M

    •

    Apr 17, 2021

    What the hell is this guy talking about?

    Filled StarStarStarStarStar

    By Danielle S

    •

    Feb 16, 2024

    visually difficult to get through

    Filled StarStarStarStarStar

    By reinaldo s

    •

    Aug 11, 2022

    the exam so bad :(

    Filled StarStarStarStarStar

    By Chadi A G

    •

    Mar 14, 2018

    Very advanced

    Filled StarStarStarStarStar

    By Gregory G

    •

    Nov 17, 2021

    I need help

    Filled StarStarStarStarStar

    By Shalewa T O

    •

    May 20, 2023

    too hard

    Filled StarStarStarStarStar

    By ali r

    •

    Nov 18, 2021

    too hard

    Filled StarStarStarStarStar

    By Vishesh G

    •

    Aug 30, 2022

    worst

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