• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online DegreeExplore Bachelor’s & Master’s degrees
  • MasterTrack™Earn credit towards a Master’s degree
  • University CertificatesAdvance your career with graduate-level learning
Careers
  • Log In
  • Join for Free
    Coursera
    Chevron Left
    Back to Managing Social and Human Capital

    Learner Reviews & Feedback for Managing Social and Human Capital by University of Pennsylvania

    Filled StarFilled StarFilled StarFilled StarHalf Faded Star
    4.6
    stars
    2,567 ratings

    About the Course

    People are the most valuable asset of any business, but they are also the most unpredictable, and the most difficult asset to manage. And
    although managing people well is critical to the health of any organization, most managers don't get the training they need to make good
    management decisions. Now, award-winning authors and renowned management Professors Mike Useem and Peter Cappelli of the Wharton
    School have designed this course to introduce you to the key elements of managing people. Based on their popular course at Wharton, this
    course will teach you how to motivate individual performance and design reward systems, how to design jobs and organize w...
    ...

    Top reviews

    DM

    Oct 19, 2018

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Excellent Course. Understanding human behavior is one of the most difficult challenges in an organization. This course describes the challenges well and offers approaches to tackling those challenges.

    CE

    Jan 12, 2022

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Really enjoyed the cases studies throught the weeks and well having the pdfs for taking notes. The final notes on management and decision making will be on my note list for work reflection for sure.

    Filter by:

    301 - 325 of 437 Reviews for Managing Social and Human Capital

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Deepak P A R

    •

    Sep 6, 2018

    Excellent

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Luikaren R

    •

    May 29, 2017

    I love it

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Carolina E G

    •

    Feb 1, 2017

    Excelent.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Alejandro H Z

    •

    Sep 9, 2020

    Top tier

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Estelle G

    •

    Nov 9, 2020

    perfect

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Crony C

    •

    Jun 13, 2019

    awesome

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Ahmed S

    •

    Apr 5, 2020

    greate

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Deleted A

    •

    Nov 6, 2018

    Basics

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Navneet M

    •

    Sep 3, 2021

    good

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By SAMER . A N

    •

    Aug 4, 2024

    Good

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By U J

    •

    May 8, 2020

    Good

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Rahul P

    •

    May 3, 2020

    good

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Thanawat S

    •

    Oct 3, 2019

    good

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Shloka A

    •

    Sep 23, 2021

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Afiya A

    •

    May 22, 2017

    v

    Filled StarFilled StarFilled StarFilled StarStar

    By Hernando E

    •

    Apr 25, 2020

    The course was a bit less detailed than the previous two courses in the Business Foundations Specialty.

    Each of the professors has a different presentation style, I thought that one style was better suited to this format, while the other style was likely better suited to an academic classroom format.

    Would have appreciated more specific feedback about my scores on the quizzes.

    Overall the material was interesting and the course was worthwhile.

    Filled StarFilled StarFilled StarFilled StarStar

    By Francesca M

    •

    Feb 20, 2019

    The course was very informative for people who don't have any background in business. It gives great insight on the various organizational structures, and it does a great job of explaining what a company has to go through if they want to lead a significant change within their organization. There were some typos that I noticed on some of the slides, however, it was overall a great course to take.

    Filled StarFilled StarFilled StarFilled StarStar

    By Ajit P

    •

    Oct 1, 2017

    Course provides a good overview of managerial decision making, change management and human resource management. Professors Cappelli and Useem have discussed several good case studies in this course. For Example: Toyota Production System Vs. GM, Charles Schwab decision making, US Marine Corp, JPL and Cisco, It was worth of my time. I exposed to several new concepts and theories to ponder.

    Filled StarFilled StarFilled StarFilled StarStar

    By Bride M

    •

    Jul 6, 2020

    Great examples. Thank you! I've learned a lot in such a short time! I would definitely recommend the course to others. The only downside of the course: Sometimes, the quiz questions seem to cover trivial topics and not get at the profound underlying principles. (E.g. Week 4 - Quiz. What was the organizational structure of Rose Company? This is purely a memory test.)

    Filled StarFilled StarFilled StarFilled StarStar

    By Andrew H

    •

    Mar 6, 2020

    I think this is an excellent, short course. Some of the videos are edited poorly so pieces of stories are missing, but having the two professors and all the good stories and examples makes for very interesting lessons. I think this course is packed with good material, and I would have appreciated more material. There are always similar courses.

    Filled StarFilled StarFilled StarFilled StarStar

    By Gyan S

    •

    Apr 8, 2020

    The first two weeks are really good with the old techniques of classroom teaching with the help of slides. Great examples explained there. The next two weeks are totally different with the minimal use of slides and theories explained through drawn out real life events/ companies decision. A very useful course in the end.

    Filled StarFilled StarFilled StarFilled StarStar

    By pedro w

    •

    Aug 6, 2017

    Este curso prove uma fonte razoável de gestão sobre pessoas e estruturas organizacionais. Senti que faltaram mais exemplos atuais que pudessem ser relacionados aos dias de hoje. No overall, muito boa a provocação para utilizar as teorias no dia a dia, entretanto, com poucos referenciais teóricos.

    Filled StarFilled StarFilled StarFilled StarStar

    By Zainutdinova E

    •

    Oct 16, 2019

    I find examples of decision making very useful and interesting. At the same time, I felt a lack of structured knowledge. Some ideas could be expressed shorter, probably. Nevertheless, the course is good and professional. Would be nice to have some practise tasks, though.

    Filled StarFilled StarFilled StarFilled StarStar

    By James R

    •

    Oct 27, 2019

    This is a pretty good course. Most of the ideas and principles taught should be "common sense" to anyone who has dealt with people and/or led teams before. Unfortunately, corporate leadership in most cases ignore the basic principles of and don't implement them either.

    Filled StarFilled StarFilled StarFilled StarStar

    By Jo I M

    •

    Feb 27, 2022

    I think the content was very interesting, but it was a little short. There could have been more references to updated research, and they could have gone alittle more indepath on some topics or provided some additional resources as an optional read.

    • Chevron Left
    • 1
    • ...
    • 8
    • 9
    • 10
    • 11
    • 12
    • 13
    • 14
    • 15
    • 16
    • 17
    • 18
    • Chevron Right

    Coursera Footer

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok
    Coursera

    Welcome back

    ​
    Your password is hidden
    ​

    or

    New to Coursera?


    Having trouble logging in? Learner help center

    This site is protected by reCAPTCHA Enterprise and the Google Privacy Policy and Terms of Service apply.