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IBM Business Analyst Professional Certificate

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IBM

IBM Business Analyst Professional Certificate

Get job-ready as a Business Analyst. Build the essential skills, technical expertise, and hands-on experience with key business analysis tools

IBM Skills Network Team
Daniel C. Yeomans
Shubhra Das

Instructors: IBM Skills Network Team

19,153 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.8

(369 reviews)

Beginner level

Recommended experience

3 months
at 5 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.8

(369 reviews)

Beginner level

Recommended experience

3 months
at 5 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Job-ready skills you need to kickstart your career as a business analyst (Aligned with the BABOK Guide)

  • Develop hands-on practical skills and prepare for ECBA certification valued by employers

  • Strategies and methods for process modeling, requirements gathering, stakeholder engagement, and project management

  • Fundamental concepts, tools, and techniques for systems analysis, data analysis, and visualization

Details to know

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Taught in English
Recently updated!

March 2025

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Professional Certificate - 7 course series

What you'll learn

  • Job-ready skills you need to kickstart your career as a business analyst (Aligned with the BABOK Guide)

  • Develop hands-on practical skills and prepare for ECBA certification valued by employers

  • Strategies and methods for process modeling, requirements gathering, stakeholder engagement, and project management

  • Fundamental concepts, tools, and techniques for systems analysis, data analysis, and visualization

Skills you'll gain

Category: Business Analysis
Category: Digital Transformation
Category: Stakeholder Engagement
Category: Change Management
Category: Data-Driven Decision-Making
Category: Gap Analysis
Category: Requirements Analysis
Category: Business Process
Category: Project Management
Category: Process Analysis
Category: Stakeholder Communications
Category: Systems Analysis
Category: Business Requirements
Category: Requirements Elicitation
Category: Business Transformation

What you'll learn

  • Display working knowledge of Excel for Data Analysis.

  • Perform basic spreadsheet tasks including navigation, data entry, and using formulas.

  • Employ data quality techniques to import and clean data in Excel.

  • Analyze data in spreadsheets by using filter, sort, look-up functions, as well as pivot tables.

Skills you'll gain

Category: Microsoft Excel
Category: Data Manipulation
Category: Excel Formulas
Category: Data Quality
Category: Data Cleansing
Category: Pivot Tables And Charts
Category: Data Import/Export
Category: Google Sheets
Category: Spreadsheet Software
Category: Data Wrangling
Category: Data Visualization Software
Category: Information Privacy
Category: Data Analysis

What you'll learn

  • Create basic visualizations such as line graphs, bar graphs, and pie charts using Excel spreadsheets.

  • Explain the important role charts play in telling a data-driven story. 

  • Construct advanced charts and visualizations such as Treemaps, Sparklines, Histogram, Scatter Plots, and Filled Map Charts.

  • Build and share interactive dashboards using Excel and Cognos Analytics.

Skills you'll gain

Category: Microsoft Excel
Category: Pivot Tables And Charts
Category: Tree Maps
Category: Dashboard
Category: IBM Cognos Analytics
Category: Histogram
Category: Data Visualization Software
Category: Data Storytelling
Category: Scatter Plots

What you'll learn

  • Job-ready skills in process modeling and requirements gathering for business analysis without any prior experience

  • How to apply BABOK principles in real-world scenarios

  • Methodologies for process mining and utilizing tools for comprehensive analysis to derive actionable business insights

  • Effective system modeling by creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML)

Skills you'll gain

Category: Business Process Modeling
Category: Business Analysis
Category: User Story
Category: Stakeholder Management
Category: Business Requirements
Category: Agile Methodology
Category: Requirements Management
Category: Process Analysis
Category: Requirements Analysis
Category: Data Modeling
Category: Gap Analysis
Category: Process Improvement
Category: Process Optimization

What you'll learn

  • Job-ready skills in project and stakeholder management that employers value in a good business analyst

  • The fundamental concepts of project management, including project phases, communication strategies, stakeholder, and risk management

  • How to apply various project management tools to effectively manage projects, conduct risk assessments, and plan communication strategies

  • How to implement effective communication strategies to engage stakeholders throughout the project lifecycle

Skills you'll gain

Category: Project Management
Category: Communication Strategies
Category: Risk Management
Category: Stakeholder Engagement
Category: Risk Analysis
Category: Communication
Category: Stakeholder Management
Category: Project Planning
Category: Plan Execution
Category: Business Analysis
Category: Project Coordination

What you'll learn

  • The IIBA-ECBA certification education requirements, experience requirements, and the end-to-end sign-up and testing process

  • The nine domains of the IIBA-ECBA test and the percentage of questions from each domain

  • Practice questions and mock exams, simulating the real ECBA test environment

  • Additional study sources and testing tips

Skills you'll gain

Category: Change Management
Category: Requirements Management
Category: Business Analysis
Category: Business Requirements
Category: Analysis
Category: Business Process
Category: Stakeholder Engagement

What you'll learn

  • Gain practical, in-depth experience that builds confidence and readiness for entry-level roles in business analysis

  • Apply the concepts and skills acquired to execute a practical business analysis project

  • Showcase proficiency in core business analysis skills, including process modeling, requirements gathering, risk assessment and system analysis

  • Demonstrate proficiency in using relevant business analysis tools and technologies, such as Excel and LucidChart

Skills you'll gain

Category: Scope Management
Category: Process Mapping
Category: Stakeholder Engagement
Category: Work Breakdown Structure
Category: Business Process Modeling
Category: Risk Mitigation
Category: Stakeholder Management
Category: Dashboard
Category: Requirements Analysis
Category: Risk Management
Category: Presentations
Category: Business Analysis
Category: Risk Analysis
Category: Business Requirements
Category: Requirements Elicitation
Category: Data Analysis Software
Category: Project Management
Category: Looker (Software)
Category: Operational Analysis
Category: IBM Cognos Analytics

Earn a career certificate

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Instructors

IBM Skills Network Team
IBM
84 Courses1,330,507 learners
Daniel C. Yeomans
SkillUp EdTech
29 Courses121,070 learners
Shubhra Das
SkillUp EdTech
7 Courses32,378 learners

Offered by

IBM
SkillUp EdTech

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Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (6/1/2024 - 6/1/2025)