Enhance your capabilities in implementing effective business operations and managing dynamic teams with the "Business Execution: Ops, Team Management, and Sales" Specialization. This program equips you with the strategic insights and practical skills necessary to advance operational productivity, improve team communication, and drive sales success. Engage with a comprehensive curriculum that addresses the critical aspects of business execution, from workflow management and negotiation to leveraging AI for workforce management and adopting systems thinking.
Business Execution: Ops, Team Management & Communication Specialization
Business Execution: Ops, Team Management & Communication Specialization
Master Operational Excellence and Team Leadership. Drive productivity and sales with expert-led insights on business execution.
Instructors: Kelley O'Connell
Included with 
Get in-depth knowledge of a subject
(13 reviews)
Beginner level
Recommended experience
1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject
(13 reviews)
Beginner level
Recommended experience
1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
What you'll learn
Enhance productivity with strategic operations and effective workflow management.
Strengthen team dynamics and communication through leadership and ethical practices.
Innovate in purchasing and negotiations with core principles and advanced strategies.
Overview
Skills you'll gain
- Communication
- Contract Management
- Team Leadership
- Operational Efficiency
- Systems Thinking
- Workflow Management
- Leadership
- Team Management
- Internal Communications
- Business
- Proposal Writing
- Procurement
- Purchasing
- Negotiation
- Business Workflow Analysis
- Strategic Thinking
- Process Mapping
- AI Product Strategy
- Supplier Relationship Management
- Operations Management
What’s included
Shareable certificate
Add to your LinkedIn profile
Taught in English
Recently updated!
September 2025
19 practice exercises
Advance your subject-matter expertise
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Specialization - 10 course series
What you'll learn
Articulate business presentations to varying work audiences.
Create compelling business proposals that deliver important messages to key stakeholders.
Identify crisis communications best practices based on the latest case study research.
Apply effective messaging and persuasive communication techniques to work related discussions and documentation.
Skills you'll gain
Business Communication, Storytelling, Crisis Management, Writing, Persuasive Communication, Presentations, Business Writing, Public Speaking, Strategic Communication, Corporate Communications, Verbal Communication Skills, Proposal Writing, and Sales Presentations
What you'll learn
Analyze key concepts, benefits, and types of workflows.
Evaluate workflow diagrams and assess digital tools for workflow mapping.
Apply techniques for evaluating current workflows in your organization.
Skills you'll gain
Workflow Management, Process Design, Process Analysis, Operational Efficiency, Process Improvement, Analysis, Process Mapping, Team Management, Business Workflow Analysis, Business Process Management, Team Leadership, and Continuous Improvement Process
What you'll learn
Identify the foundational principles of workforce productivity and operational efficiency.
Apply Lean and Six Sigma techniques to real-world processes to minimize waste and optimize performance.
Utilize technology to streamline operations and enhance productivity effectively.
Develop and implement performance metrics to monitor and improve operational efficiency.
Skills you'll gain
Continuous Improvement Process, Lean Methodologies, Performance Metric, Business Technologies, Data-Driven Decision-Making, Six Sigma Methodology, Process Improvement, Process Analysis, Operational Efficiency, Business Process Management, and Operations Management
What you'll learn
Explore negotiation nature, structure, impact of personality, success drivers, and negotiation structure.
Assess negotiation success drivers, set clear objectives, allocate prep time, emphasize influencing skills, and trust for favorable outcomes.
Close negotiations effectively, overcome challenges, prevent buyer’s remorse, and learn from failures.
Skills you'll gain
Rapport Building, Negotiation, Influencing, Active Listening, Communication, Persuasive Communication, Personal Attributes, Overcoming Obstacles, Collaboration, Contract Negotiation, Interpersonal Communications, Verbal Communication Skills, Relationship Building, and Goal Setting
What you'll learn
Describe the purchasing process and its strategic importance to organizations.
Identify techniques for effective supplier evaluation, selection, and management.
Identify techniques for effective supplier evaluation, selection, and management.
Apply knowledge of purchasing and supply chain management to real-world scenarios
Skills you'll gain
Strategic Sourcing, Purchasing, Contract Management, Supplier Relationship Management, Compliance Management, Vendor Management, Procurement, Relationship Building, Cost Reduction, Negotiation, Communication, Supply Chain Management, and Business Ethics
What you'll learn
Identify the principles of effective leadership
Apply strategic thinking in decision-making processes
Recognize and navigate team dynamics
Implement ethical decision-making strategies
Skills you'll gain
Ethical Standards And Conduct, Strategic Decision-Making, Business Leadership, Organizational Leadership, Decision Making, Teamwork, Business Ethics, Team Management, Strategic Thinking, Team Leadership, Strategic Leadership, Leadership and Management, Critical Thinking and Problem Solving, Leadership Development, and Leadership
What you'll learn
Learn the principles of effective internal communication
Evaluate the role of internal communication in business
Develop skills for implementing effective internal communication
Apply these learned skills in real-world scenarios
Skills you'll gain
Employee Engagement, Business Communication, Internal Communications, Business Writing, Target Audience, Leadership, Verbal Communication Skills, Communication Strategies, Stakeholder Communications, Strategic Communication, Stakeholder Engagement, Communication, Corporate Communications, Active Listening, and Drive Engagement
What you'll learn
Analyze complex systems by identifying and mapping their elements, interconnections, and feedback loops.
Apply systems thinking tools and methods to real-world problems and opportunities.
Generate innovative ideas and solutions using systems thinking approaches.
Skills you'll gain
Systems Thinking, Complex Problem Solving, Business Systems Analysis, Analysis, Critical Thinking, Innovation, Systems Analysis, Data Visualization, Collaboration, Strategic Thinking, Creative Thinking, and Organizational Change
What you'll learn
Identify specific uses of AI in workplace management.
Design a detailed AI-driven workforce strategy.
Apply advanced AI applications for decision-making.
Skills you'll gain
Data-Driven Decision-Making, AI Product Strategy, Performance Improvement, Employee Performance Management, Strategic Decision-Making, Workforce Management, Emerging Technologies, Process Optimization, Human Resources, Business Ethics, Strategic Planning, Human Resource Strategy, Resource Management, Responsible AI, and Workforce Planning
What you'll learn
Identify the purpose and benefits of using VSM in process improvement.
Use standard VSM symbols and notations to represent processes, material flows, and information flows.
Analyze a completed Value Stream Map to identify areas of waste and opportunities for improvement.
Skills you'll gain
Process Mapping, Business Process Improvement, Process Improvement, Process Management, Strategic Thinking, Waste Minimization, Lean Methodologies, Process Analysis, Operational Efficiency, and Business Workflow Analysis
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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Frequently asked questions
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,