Will I earn university credit for completing the Specialization?

While you won't earn university credit, you will receive a certificate featuring hands-on experiences and practical applications, preparing you for real-world challenges. This certificate demonstrates to employers your serious commitment to a career in insurance and provides you with a solid foundation, making you more marketable.

Is this course really 100% online? Do I need to attend any classes in person?

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

Can I just enroll in a single course?

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Certificate, you’re automatically subscribed to the full Certificate. Visit your learner dashboard to track your progress.

Liberty Mutual Insurance Sales Agent Professional Certificate

Launch your career as an insurance sales agent. Equip yourself with the skills needed to help your future customers have the coverage they need. No degree or experience required - start your journey to an impactful career in the growing insurance industry with generous earning potential.

Instructor: Liberty Mutual Insurance

Included with Coursera Plus

Learn more

4 course series

Earn a career credential that demonstrates your expertise

4.4

(22 reviews)

Beginner level

Recommended experience

4 months at 4 hours a week

Flexible schedule

Earn a career credential

Share your expertise with employers

4 course series

Earn a career credential that demonstrates your expertise

4.4

(22 reviews)

Beginner level

Recommended experience

4 months at 4 hours a week

Flexible schedule

Earn a career credential

Share your expertise with employers

What you'll learn

Comprehensive understanding of the insurance industry, its principles, risk management strategies, and regulatory frameworks
Insurance sales processes, including prospecting, client acquisition, needs analysis, presenting solutions and long-term relationship management
In-depth knowledge of a wide range of insurance products, including personal, commercial, and specialized insurance segments
Essential professional skills, such as communication, time management, goal setting, sales performance analysis, ethical behavior, and networking

Overview

This program will equip you with a comprehensive foundation in insurance and sales, empowering you to make a real difference in people’s lives while securing a promising career for yourself with generous earning potential. The insurance sector is experiencing a surge in job openings, with companies struggling to hire quickly enough as they grow their business.

Learn how to become a trusted advisor for your customers by having a deep understanding of different policy options, mastering the art of explaining insurance coverage and learning how to best protect future customers with personalized insurance solutions. Our unique approach combines industry-specific content with engaging, real-life examples and first-hand tips from seasoned experts using everyday language rather than confusing insurance jargon.

By earning this certification, you'll stand out as a highly-trained and knowledgeable professional ready to thrive in the dynamic world of insurance sales. Liberty Mutual, a Fortune 100 property and casualty insurance company with over a century of experience, ensures you're learning from the best in the industry.

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English

125 practice exercises

Prepare for a career in Business

Receive professional-level training from Liberty Mutual Insurance
Demonstrate your proficiency in portfolio-ready projects
Earn an employer-recognized certificate from Liberty Mutual Insurance

Professional Certificate - 4 course series

Project 1: Customized Insurance Proposals

You’ll develop tailored insurance proposals for various typical client scenarios. This task will challenge you to consider clients' unique risks and needs while highlighting key features and benefits of your products.

Project 2: Market Launch Sales Plan

You’ll create a detailed sales plan for launching an insurance product to your target market with a goal of securing new clients. You’ll master prospecting and lead generation techniques, craft compelling consultation strategies and solutions, and apply relationship-building and client retention strategies.

Project 3: Professional Skills Showcase

You’ll develop a resume addendum to showcase the critical professional skills essential for an insurance sales agent to demonstrate industry readiness. Highlight your experience using these skills, how you demonstrate them in your work, and the ways you’re honing them through continuous training, coaching, and practice.

Foundations of Insurance

Course 113 hours4.4 (28 ratings)View course

What you'll learn

Build a comprehensive understanding of the insurance industry, its principles, risk management strategies, and regulatory frameworks.

Skills you'll gain

Insurance, Risk Management, Ethical Standards And Conduct, Policy Analysis, Underwriting, Compliance Management, Insurance Policies, Regulation and Legal Compliance, Business Ethics, Business Risk Management, and Insurance Sales

Insurance Product Knowledge

Course 217 hoursView course

What you'll learn

Gain in-depth knowledge of a wide range of insurance products, including personal, commercial, and specialized insurance segments.

Skills you'll gain

Insurance Policies, Insurance, Product Knowledge, Workers Compensation, Risk Management, Cyber Risk, Commercial Laws, Underwriting, and Property Inspection

Prospecting and Selling Insurance

Course 313 hoursView course

What you'll learn

Master insurance sales: prospecting, client acquisition, needs analysis, presenting solutions, and long-term relationship management.

Skills you'll gain

Relationship Management, Upselling, Insurance Sales, Overcoming Objections, Lead Generation, Needs Assessment, Sales Prospecting, Sales, Sales Presentation, Customer Retention, Prospecting and Qualification, Customer Relationship Building, New Business Development, Closing (Sales), and Consultative Selling

Professional Skills for Insurance Sales Success

Course 417 hoursView course

What you'll learn

Develop key skills, such as communication, time management, goal setting, sales performance analysis, ethical behavior, and professional networking.

Skills you'll gain

Communication, Relationship Management, Insurance Sales, Ethical Standards And Conduct, Rapport Building, Active Listening, Non-Verbal Communication, Storytelling, Smart Goals, Insurance, Interpersonal Communications, Sales Presentation, Sales, Productivity, Verbal Communication Skills, Selling Techniques, Prioritization, Goal Setting, and Communication Strategies

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Liberty Mutual Insurance

4 Courses7,676 learners

Offered by

Liberty Mutual Insurance

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Frequently asked questions

The program is designed to be completed in 16 weeks, requiring 4-5 hours of study per week. However, learners have the flexibility to work at their own pace and can complete the program faster by dedicating more hours per week to their studies.

No degree or experience required. Whether you’re a recent high school or college graduate, a professional seeking a career change, or someone who loves helping and interacting with people, this program is designed for individuals looking for a new, exciting career opportunity with growth potential.

The courses build on each other, so taking them in order ensures a comprehensive understanding and optimal skill development.

Explain various insurance policies, including auto, homeowners, renters, condo, landlord, and commercial insurance.
Explain insurance coverage options in customer friendly language.
Recognize the legal and regulatory environment of the insurance industry, understand compliance requirements, and explain fundamental insurance principles and risk management techniques.
Use prospecting and lead generation techniques to identify and connect with potential clients.
Use sales strategies to assess customer needs, present tailored insurance solutions, and close sales.
Build long-term client relationships, keep customers happy, and find up-selling opportunities.

Liberty Mutual Insurance Sales Agent Professional Certificate

What you'll learn

Overview

Skills you'll gain

What’s included

Prepare for a career in Business