The Salesforce Fundamentals specialization guides learners through the Salesforce Fundamentals for Business Administration Trailmix and presents what is possible with the Salesforce platform and how it can support your business. This specialization covers the essentials of Salesforce from building a user interface and creating reports and dashboards, to advanced process automation. Upon completion of all the assigned modules and projects, learners will have the skills needed to begin to implement Salesforce in a business.
Salesforce Fundamentals Specialization
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Salesforce Fundamentals Specialization
Join an Ecosystem of Self-Starters in Salesforce. Learn the fundamentals to integrate the world's most powerful CRM into any organization.
Instructor: Stephane Muller
21,089 already enrolled
Included with 
Get in-depth knowledge of a subject
(175 reviews)
Beginner level
Recommended experience
2 months at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject
(175 reviews)
Beginner level
Recommended experience
2 months at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
What you'll learn
Manage user permissions, data security, and object creation.
Manage and model data to create reports and data visualization .
Automate business processes and integrate Salesforce into an organization.
Overview
Skills you'll gain
What’s included
Shareable certificate
Add to your LinkedIn profile
Taught in English
practice exercises
Advance your subject-matter expertise
- Learn in-demand skills from university and industry experts
- Master a subject or tool with hands-on projects
- Develop a deep understanding of key concepts
- Earn a career certificate from University of California, Irvine
Specialization - 4 course series
What you'll learn
Access, navigate around, and transition between Lightning and Classic Salesforce interfaces.
Customize Salesforce functionality to meet specific team needs.
Create customer, partner, and employee communities.
Skills you'll gain
Category: User Accounts
Category: Business Reporting
Category: Salesforce
Category: Role-Based Access Control (RBAC)
Category: Cloud Computing
Category: Stakeholder Engagement
Category: Customer Relationship Management (CRM) Software
Category: Customer Engagement
Category: Customer Relationship Management
Category: Cloud-Based Integration
Category: Data Management
Category: Security Management
Category: Account Management
Category: Marketing Automation
Category: Sales Development
Category: Data Security
Category: Automation
What you'll learn
Create an Einstein Analytics App and customize an Einstein Analytics Home Page.
Create users and manage access to enterprise data and customize the Lightning Experience user interface.
Create customer entitlements and an entitlement process with milestones.
Skills you'll gain
Category: Salesforce
Category: Customer Relationship Management (CRM) Software
Category: Automation
Category: Cloud Computing
Category: Business Reporting
Category: Business Process Automation
Category: Data Security
Category: Role-Based Access Control (RBAC)
Category: Customer Service
Category: Mobile Security
Category: Data Maintenance
Category: Data Management
Category: Operational Efficiency
Category: Data Integrity
Category: Lead Generation
Category: Workflow Management
Category: Customer Engagement
What you'll learn
Build and customize processes and flows.
Assess data quality and create reports and visualize via dashboards.
Create different types of object relationships.
Skills you'll gain
Category: Identity and Access Management
Category: Dashboard
Category: Salesforce
Category: Cloud Computing
Category: Data Cleansing
Category: Data Modeling
Category: Data Integration
Category: Data Quality
Category: Data Security
Category: Data Management
Category: Business Process Automation
Category: Process Design
Category: User Accounts
Category: Business Reporting
Category: Automation
What you'll learn
Deployment of Salesforce within an organization.
Skills you'll gain
Category: Collaborative Software
Category: Internal Communications
Category: Data Cleansing
Category: Salesforce
Category: Business Administration
Category: Dashboard
Category: Administration
Category: Data Security
Category: Data Maintenance
Category: Marketing Materials
Category: Automation
Category: Business Reporting
Category: Data Import/Export
Category: Email Marketing
Category: Data Management
Category: User Accounts
Category: UI/UX Strategy
Category: Cloud Computing
Category: Application Deployment
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Frequently asked questions
40 hours
This specialization is designed for beginners with no background knowledge.
It is recommended to take the courses in order.
More questions
Financial aid available,