![[Featured Image] A technical support engineer has on headphones and works at their desk, troubleshooting customer network and tech issues.](https://images.ctfassets.net/wp1lcwdav1p1/6RYYfl482kuXpfD52Vg7aO/64f351d91851eb9eab19b93ce17d207f/GettyImages-1270220777.jpeg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
What Does a Technical Support Engineer Do?
If you’re interested in providing IT support for a company’s customers and employees, being a technical support engineer may be a fitting role. Learn more about what a technical support engineer does, how to become one, the different types, and more.
November 17, 2023
Article

![[Featured Image] A system administrator in a yellow turtleneck and black glasses sits at a shared desk with computer code on their monitor.](https://images.ctfassets.net/wp1lcwdav1p1/1AdelABnrNDyRO0fut5mva/3a59751b280ceae1a803033d6795b898/GettyImages-1171809286.jpeg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A person sits with their phone and laptop looking for the best-paying technology jobs available.](https://images.ctfassets.net/wp1lcwdav1p1/66rb3s4FvfDYDTvsFeL86l/6df636ce1d5c769cd0c2fa27daec1489/GettyImages-1140447702.jpeg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)



![[Featured Image] A potential employer sits at a meeting table and smiles at a prospective employee holding their information technology resume.](https://images.ctfassets.net/wp1lcwdav1p1/zJ1JKsL5lkOGRsNA2HrQa/60a6276e47701363003e0f37f421fd4a/GettyImages-1144541711.jpeg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A prompt engineer works at a desk on a laptop computer.](https://images.ctfassets.net/wp1lcwdav1p1/58NFkIkB7phXb5Y8g1tX9c/49a04430fca3c3f7ff8ff84b73350906/iStock-660586498.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A solutions engineer presents a slide show to their coworkers.](https://images.ctfassets.net/wp1lcwdav1p1/BpDh56lbuFcoY9Rkge5sA/b9ded472eadd8e28272b8d929d1ee869/GettyImages-1441650542.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] An IT manager helps her colleague solve a network issue on a desktop computer.](https://images.ctfassets.net/wp1lcwdav1p1/5qHx9sdeITti8xaQC9yDrE/8a7a1d5ddf483ac15054111d2af4d431/GettyImages-2156387611.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] An IT support specialist is using a shell script on their laptop.](https://images.ctfassets.net/wp1lcwdav1p1/1BWk9oAm7RbjHc7rhjq7Uu/c638b41cc0399565166cdafe75ae8b51/4Zlq48Hb.jpeg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] Three people stand around a computer in a server room discussing ephemeral ports.](https://images.ctfassets.net/wp1lcwdav1p1/1nwhSPFfFihVOMIDLhUV4I/26f36a56baab3a8669f3a849f56ef126/GettyImages-672157207.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[FEATURED IMAGE] A computer support specialist wearing a headset looks ahead at a desktop computer screen.](https://images.ctfassets.net/wp1lcwdav1p1/KioI6gaX3jUsQ2WhaqE5L/a820f8a85dc4f34969e273ef18651cd6/GettyImages-2196353222.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] An IT support specialist is sitting outside on a lounge chair reading about PGP on their tablet.](https://images.ctfassets.net/wp1lcwdav1p1/41VdyvKtkarGq64lwMmIz5/d269258bdba227f1c9cd1b92e3802bad/b4gJ7fvy.jpeg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] An IT support specialist is on their laptop taking notes on FAT32.](https://images.ctfassets.net/wp1lcwdav1p1/7EfkvnKjbASVJJAcfrGJyU/adbe472ade1ce1c92605c01aebff6aeb/0a6xMFzT.jpeg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
