IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Macquarie University
Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Governance Risk Management and Compliance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Enterprise Risk Management (ERM), Business Transformation, Risk Appetite, Risk Analysis, Negotiation, Organizational Development, Intercultural Competence, Stakeholder Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Cloud Deployment, CI/CD, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Test Driven Development (TDD), Application Deployment, Devops Tools, Gherkin (Scripting Language), Kubernetes, Jenkins, Agile Software Development, Scrum (Software Development), Test Tools, DevOps, Secure Coding, Grafana, System Monitoring, Agile Methodology
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Continuous Integration, Software Versioning, Collaborative Software, Software Configuration Management, CI/CD, Code Review, Issue Tracking, Command-Line Interface, Software Installation
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Transfer Learning, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Machine Learning Methods, Machine Learning, Debugging, Model Training, Decision Intelligence, AI Product Strategy, Model Optimization, Model Evaluation, Data-Driven Decision-Making, AI Workflows
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Apache Spark, Model Evaluation, Apache Hadoop, Data Integration, Exploratory Data Analysis, Big Data, Classification Algorithms, Graph Theory, Data Pipelines, Network Model, Model Training, Database Design, Data Modeling, Regression Analysis, Data Mining, Data Management, Data Infrastructure, Data Presentation, Data Processing, MongoDB
Beginner · Specialization · 3 - 6 Months

Total Seminars
Skills you'll gain: TCP/IP, Networking Hardware, Network Protocols, OSI Models, Network Support, Network Infrastructure, General Networking, Network Architecture, Network Administration, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Local Area Networks, Network Switches, Network Model, Computer Networking, Network Routers, System Configuration, Network Analysis, IT Infrastructure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Analysis, Process Modeling, Business Process, Business Analysis, Process Mapping, Process Management, Process Flow Diagrams, Business Process Modeling, Business Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Deductive Reasoning, Critical Thinking, Logical Reasoning, Computational Logic, Analysis, Probability, Diagram Design, Sampling (Statistics), Persuasive Communication, Verification And Validation, Probability & Statistics, Statistical Inference, Correlation Analysis, Communication, Decision Intelligence, Appeals, Business Communication
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Identity and Access Management, Data Lakes, Amazon DynamoDB, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Event-Driven Programming, Cloud Security, Cloud Management, Solution Architecture, Data Visualization, Amazon Web Services, Data Architecture, Cloud Computing Architecture, Cloud Engineering
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Yale University
Skills you'll gain: Political Sciences, Policy Analysis, Social Justice, Social Studies, Public Policies, Economics, Policy, and Social Studies, Social Sciences, Law, Regulation, and Compliance, Governance, Sociology, Ethical Standards And Conduct, Liberal Arts, Socioeconomics, Economics
Mixed · Course · 1 - 3 Months

Yale University
Skills you'll gain: Negotiation, Conflict Management, Communication Strategies, Communication, Persuasive Communication, Influencing, Relationship Building, Collaboration, Decision Making, Game Theory, Strategic Decision-Making, Strategic Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Governance, Systems Integration, Supplier Performance Management, Continuous Improvement Process, Supplier Relationship Management, Supplier Management, Performance Management, Coordination, Procurement, Organizational Change, Performance Analysis, Change Management, Accountability Frameworks, Data Governance
Intermediate · Course · 1 - 3 Months