IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Collaborative Software, Governance, Project Management Office (PMO), Role-Based Access Control (RBAC), Collaboration, Administration, Data Governance, Cyber Governance, Authorization (Computing), Workflow Management, Governance Risk Management and Compliance, Generative AI Agents, IT Management, Project Management, System Configuration, Data Sharing, Identity and Access Management, Strategic Communication, Security Awareness, Communication
Beginner · Course · 3 - 6 Months

Skills you'll gain: Medical Privacy, Medical Records, Healthcare Ethics, Medical Office Procedures, Electronic Medical Record System, Health Information Management and Medical Records, Conflict Management, Health Information Management, Patient Communication, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Patient Coordination, Cultural Responsiveness, Intercultural Competence, Patient Registration, Medical History Documentation, Care Coordination, Patient-centered Care, Cultural Diversity, Professionalism
Beginner · Specialization · 1 - 3 Months

Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Unsupervised Learning, Exploratory Data Analysis, Autoencoders, Feature Engineering, Dimensionality Reduction, Supervised Learning, Generative AI, Classification Algorithms, Regression Analysis, Time Series Analysis and Forecasting, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Data Science, Machine Learning, Python Programming
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer experience strategy (CX), Customer Service, Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, General Science and Research, European History, Mathematics and Mathematical Modeling, Governance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: DevOps, Agile Methodology, Cloud-Native Computing, Devops Tools, Continuous Integration, CI/CD, Test Driven Development (TDD), Agile Software Development, Scrum (Software Development), Continuous Deployment, Software Development Methodologies, Behavior-Driven Development, Cloud Computing Architecture, Continuous Delivery, Performance Metric, Team Performance Management, Accountability, Culture Transformation, Microservices, Organizational Development
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Policy, Sustainable Development, Environment, Water Resources, Environmental Issue, Demography, Energy and Utilities, Environmental Science, Environment and Resource Management, Sustainability Standards, Water Resource Management, Policy Analysis, Natural Resource Management, Social Sciences, Human Development, Climate Change Adaptation, Climate Change Mitigation, Economics
Mixed · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Energy and Utilities, Basic Electrical Systems, Electrical Equipment, Electrical Safety, Sustainable Technologies, Environmental Issue, Emerging Technologies
Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Prioritization, Strategic Prioritization, Time Management, Action Oriented, Organizational Skills, Productivity, Calendar Management, Workflow Management, Goal Setting, Stress Management, Journals, Decision Making, Project Planning, Personal Development, Process Optimization, Self-Motivation, Operational Efficiency, Open Mindset, Administrative Support and Clerical Tasks, Professional Development
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Motion Arguments, Legal Strategy, Legal Writing, Court Systems, Learning Strategies, Civil Procedures, Policy Analysis, Economics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Application Deployment, AWS Identity and Access Management (IAM), Amazon Web Services, Infrastructure as Code (IaC), Cloud Computing Architecture, Performance Tuning, Cloud-Native Computing, Cloud Management, Cloud Solutions, IT Automation, Security Controls, Cloud Security, Site Reliability Engineering
Advanced · Course · 1 - 3 Months