Medical Office Procedures and Administration Fundamentals is designed to provide students with a solid foundation in the essential administrative tasks required for smooth operation in a medical office. Topics include patient scheduling, medical billing and coding, managing patient records, and understanding the role of healthcare regulations, such as HIPAA, in maintaining confidentiality and compliance. By the end of the course, students will have developed the practical skills and knowledge to effectively manage daily office operations, coordinate patient care, and support healthcare providers in a variety of medical settings.
Medical Office Procedures and Administration Fundamentals Specialization
Discover new skills with $120 off courses from industry experts. Save now.
Medical Office Procedures and Administration Fundamentals Specialization
Understanding Procedures and Administration. Medical Office Procedures and Administration Fundamentals provides students with a comprehensive overview of key administrative functions in healthcare settings, including patient scheduling, medical billing, office management, and essential regulatory compliance – equipping them with the foundational skills needed to excel in medical office administration.
Instructor: Jennifer Zabel
4,394 already enrolled
Included with 
Get in-depth knowledge of a subject
(125 reviews)
Beginner level
Recommended experience
3 months at 2 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject
(125 reviews)
Beginner level
Recommended experience
3 months at 2 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
What you'll learn
Gain an understanding of the expectations of an allied healthcare professional in the workplace
Discuss the role and responsibilities related to medical front office procedures
Recognize the importance of HIPAA and HITECH compliance laws
Explain various aspects of records management
Overview
Skills you'll gain
- Electronic Medical Record
- Cultural Sensitivity
- Health Information Management and Medical Records
- Cultural Diversity
- Professionalism
- Care Coordination
- Patient Registration
- Cultural Responsiveness
- Professional Development
- Patient Coordination
- Health Information Management
- Health Informatics
- Medical Records
- Healthcare Ethics
- Medical History Documentation
- Patient Education And Counseling
- Conflict Management
- Medical Office Procedures
- Medical Privacy
Tools you'll learn
What’s included
Shareable certificate
Add to your LinkedIn profile
Taught in English
11 practice exercises
Specialization - 3 course series
What you'll learn
Gain an understanding of the expectations of an allied healthcare professional in the workplace
Develop and exercise emotional intelligence, self-management, and interpersonal skills
Build and improve internal and external communication skills with all exchanges
Enhance the patient care experience with successful interactions and patient satisfaction
Skills you'll gain
Category: Emotional Intelligence
Category: Trustworthiness
Category: Time Management
Category: Cultural Diversity
Category: Conflict Management
Category: Interpersonal Communications
Category: Communication
Category: Professionalism
Category: Professional Development
Category: Patient Education And Counseling
Category: Medical Privacy
Category: Medical Office Procedures
Category: Cultural Sensitivity
Category: Teamwork
Category: Compassion
Category: Ethical Standards And Conduct
Category: Healthcare Ethics
Category: Conscientiousness
Category: Cultural Responsiveness
Category: Empathy
What you'll learn
Discuss the role and responsibilities related to medical front office procedures
Describe the daily operation in the ambulatory care setting
Skills you'll gain
Category: Medical Office Procedures
Category: Health Care Administration
Category: Medical Billing and Coding
Category: Medical Privacy
Category: Practice Management Software
Category: Health Information Management
Category: Patient Coordination
Category: Emergency Response
Category: Medical Records
Category: Care Coordination
Category: Patient Registration
Category: Healthcare Industry Knowledge
What you'll learn
Recognize the importance of HIPAA and HITECH compliance laws
Demonstrate knowledge of patient intake and processing
Explain various aspects of records management
Skills you'll gain
Category: Medical Privacy
Category: Medical Records
Category: Medical Office Procedures
Category: Record Keeping
Category: Electronic Medical Record
Category: Information Privacy
Category: Health Informatics
Category: Health Care Procedure and Regulation
Category: Records Management
Category: Health Information Management and Medical Records
Category: Medical History Documentation
Category: Patient Preparation
Category: Practice Management Software
Category: File Management
Category: Hospital Admissions
Category: Patient Registration
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor
Offered by
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
No. This specialization is considered an introduction to MedCerts career and certification training. It does not fully prepare students to test for national certification. To prepare for a national certification, students have the option to enroll in a more comprehensive program at MedCerts, where certification and job-readiness is the intent.
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
More questions
Financial aid available,
¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (9/1/2024 - 9/1/2025)