IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: OSI Models, TCP/IP, Network Protocols, Linux, Dynamic Host Configuration Protocol (DHCP), Virtual Networking, Network Analysis, Linux Administration, Virtual Machines, General Networking, Linux Commands, System Configuration, Network Architecture, Computer Networking, Command-Line Interface, Software Installation
Intermediate · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Neurology, Nursing Care, Rehabilitation, Nursing, Chronic Diseases, Anatomy, Geriatrics, Patient Safety, Physiology, Pathology, Diagnostic Tests, Patient Education And Counseling, Clinical Assessment
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Risk Analysis, Project Risk Management, Construction Management, Project Design, Quality Assurance, Risk Management, Project Planning, Contract Management, Project Coordination, Project Management, Team Oriented, Cost Management, Decision Making
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sampling (Statistics), Estimation, Risk Analysis, Statistical Methods, Statistical Software, Return On Investment, Statistical Analysis, Sample Size Determination, R (Software), Data Analysis, Business Risk Management, Probability & Statistics, Statistical Inference, Project Estimation, Business Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Workflows, AI Orchestration, Agentic Workflows, AI Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dimensionality Reduction, Unsupervised Learning, Deep Learning, Model Evaluation, Machine Learning Algorithms, Applied Machine Learning, Random Forest Algorithm, Feature Engineering, Artificial Neural Networks, Supervised Learning, Statistical Machine Learning, Anomaly Detection, Classification Algorithms, Performance Tuning
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Financial Services, Banking, Customer experience strategy (CX), Regulatory Requirements, Market Intelligence, FinTech, Risk Management, Digital Transformation, Mobile Banking, Fraud detection, Cybersecurity, Emerging Technologies, Blockchain, Artificial Intelligence and Machine Learning (AI/ML), Corporate Sustainability
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Leadership, Organizational Leadership, Diversity Awareness, Organizational Change, Cultural Diversity, Governance, Advocacy, Social Justice, Organizational Structure
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Usability Testing, Software Testing, Software Quality (SQA/SQC), Test Planning, Human Centered Design, Technical Communication, User Experience Design, User Research, UI/UX Research, User Interface (UI), Web Content Accessibility Guidelines, Stakeholder Engagement
Advanced · Course · 1 - 4 Weeks

EDUCBA
Skills you'll gain: File Systems, Linux Administration, Linux Servers, Linux, Linux Commands, Software Installation, Data Storage, Data Management, System Configuration, Data Integrity, Data Migration, Command-Line Interface, System Monitoring, System Requirements
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, AI Orchestration, Generative AI Agents, Anthropic Claude, Prompt Engineering, Tool Calling, Generative AI, Automation, Scalability, Application Programming Interface (API), Servers, Python Programming
Intermediate · Course · 1 - 4 Weeks