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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Operations Management: Organization and Analysis

      Skills you'll gain: Operations Management, Organizational Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategy, Process Design, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 4 Weeks

    • I

      IE Business School

      Legal Tech & Startups

      Skills you'll gain: Growth Strategies, Technology Strategies, Market Trend, Entrepreneurship, New Business Development, Emerging Technologies, Digital Transformation, Interviewing Skills

      4.5
      Rating, 4.5 out of 5 stars
      ·
      241 reviews

      Intermediate · Course · 1 - 4 Weeks

    • M

      Michigan State University

      Write A Feature Length Screenplay For Film Or Television

      Skills you'll gain: Storyboarding, Writing, Writing and Editing, Storytelling, Peer Review

      4.6
      Rating, 4.6 out of 5 stars
      ·
      280 reviews

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Coding Interview Preparation

      Skills you'll gain: Data Structures, Algorithms, Software Visualization, Pseudocode, Programming Principles, Computational Thinking, Computer Science, Technical Communication, Computational Logic, Program Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      693 reviews

      Intermediate · Course · 1 - 4 Weeks

    • P

      Pontificia Universidad Católica de Chile

      Planificación y gestión estratégica para Pymes

      Skills you'll gain: Sales Management, Customer Relationship Management, Financial Analysis, Business Modeling, Business Planning, Business Strategy, Financial Statements, Strategic Decision-Making, Accounting, Entrepreneurship, Competitive Analysis, Value Propositions

      4.9
      Rating, 4.9 out of 5 stars
      ·
      966 reviews

      Beginner · Course · 1 - 3 Months

    • S

      Starweaver

      Customer Relationship Management

      Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer experience strategy (CX), Customer Data Management, Customer Insights, Customer Engagement, Customer Service, Customer Retention, Customer experience improvement, Personalized Service, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Automation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      212 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      The Growth Mindset

      Skills you'll gain: Growth Mindedness, Lifelong Learning, Positivity, Overcoming Obstacles, Professional Development, Organizational Change, Employee Engagement, Constructive Feedback, Adaptability, Resilience, Personal Development, Leadership Development, Self-Awareness, Collaboration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Pittsburgh

      Disaster Preparedness

      Skills you'll gain: Triage, Mitigation, Emergency Response, Safety and Security, Emergency Medicine, First Aid, Healthcare Ethics, Risk Analysis, Stress Management, Resourcefulness, Adaptability, Water Resources, Cultural Diversity, Activities of Daily Living (ADLs)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidade de São Paulo

      Introdução aos Princípios e Práticas da Gestão De Projetos

      Skills you'll gain: Project Schedules, Cost Estimation, Project Controls, Project Estimation, Project Risk Management, Risk Analysis, Conflict Management, Stakeholder Management, Scheduling, Change Control, Project Documentation, Project Planning, Quality Management, Project Management, Work Breakdown Structure, Milestones (Project Management), Timelines, Organizational Structure, Performance Metric, Scope Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Take Your English Communication Skills to the Next Level

      Skills you'll gain: Sales Presentation, Presentations, Verbal Communication Skills, Public Speaking, Business Correspondence, English Language, Cultural Diversity, Business Communication, Professional Networking, Communication, Cultural Sensitivity, Business Writing, Interviewing Skills, Language Competency

      4.7
      Rating, 4.7 out of 5 stars
      ·
      902 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Healthcare Organization Operations

      Skills you'll gain: Health Care Administration, Health Administration, Governance, Business Process, Business Process Management, Quality Improvement, Health Systems, Process Improvement, Continuous Quality Improvement (CQI), Quality Assurance, Process Design, Business Process Improvement, Data Collection, Health Information Management and Medical Records, Presentations, Health Care, Health Policy, Healthcare Industry Knowledge, Preventative Care, Spreadsheet Software

      4.6
      Rating, 4.6 out of 5 stars
      ·
      660 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Groundwork for Success in Sales Development

      Skills you'll gain: Time Management, Growth Mindedness, Sales Development, Professional Development, Goal Setting, Prioritization, Collaboration, Personal Development, Teamwork, Performance Measurement, Constructive Feedback, Self-Awareness, Stress Management, Accountability

      4.5
      Rating, 4.5 out of 5 stars
      ·
      444 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular business communication courses

    • Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
    • Legal Tech & Startups : IE Business School
    • Write A Feature Length Screenplay For Film Or Television: Michigan State University
    • Coding Interview Preparation: Meta
    • Planificación y gestión estratégica para Pymes: Pontificia Universidad Católica de Chile
    • Customer Relationship Management: Starweaver
    • The Growth Mindset: University of California, Davis
    • Disaster Preparedness: University of Pittsburgh
    • Introdução aos Princípios e Práticas da Gestão De Projetos: Universidade de São Paulo
    • Take Your English Communication Skills to the Next Level: Georgia Institute of Technology

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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