IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Hardware Architecture, OSI Models, Computer Networking, Computer Hardware, Disaster Recovery, Virtual Local Area Network (VLAN), Network Administration, Network Architecture, Network Infrastructure, Database Management, General Networking, Network Troubleshooting, Relational Databases, Computer Systems, Wide Area Networks, Databases, Hardware Troubleshooting, Computer Architecture, Networking Hardware, IT Service Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Technical Support and Services, Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Hardware Troubleshooting, Issue Tracking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, Wireless Networks, Virtualization and Virtual Machines, Network Administration, Display Devices, Virtual Machines, General Networking, TCP/IP, Virtualization, Computing Platforms, Cloud Hosting, Network Support, Hardware Architecture, Data Storage, Computer Systems, Memory Management
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Computer Hardware, Generative AI, Operating Systems, Hardware Architecture, Generative Model Architectures, Data Warehousing, Business Intelligence, Computer Systems, Solution Design, Business Software, Information Systems Security, Technical Support, Operating System Administration, Generative Adversarial Networks (GANs), Security Awareness, Data Storage Technologies, Cybersecurity, AI literacy, Information Technology, Computer Architecture
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Hardware Troubleshooting, Microsoft Azure, Generative AI, Operating Systems, Authorization (Computing), Load Balancing, Collaborative Software, Hardware Architecture, Cloud Services, Cloud Solutions, Microsoft Power Automate/Flow, Microsoft Teams, Cloud Deployment, Generative Model Architectures, Dashboard Creation, Virtual Networking, Cloud Computing, Network Protocols, IT Automation, Security Controls
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, Knowledge of Apple Software, System Configuration, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, Package and Software Management, iOS Development, System Monitoring, OS Process Management, Performance Tuning, Browser Compatibility
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Help Desk Support, Cybersecurity, Cloud Infrastructure, Cyber Attacks, Information Technology Operations, Data Storage, General Networking, Database Software, Operating Systems, Computer Networking, Package and Software Management, Computer Security Awareness Training, IT Infrastructure, Project Management
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Health Technology, Information Technology, Health Care, Information Technology Operations, Issue Tracking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Help Desk Support, Data Ethics, System Support, End User Training and Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, AI literacy, Technical Support, AI Personalization, AI Integrations, Data Ethics, Automation
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, System Monitoring, Capacity Management, Incident Management, Memory Management, Continuous Integration, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Total Seminars
Skills you'll gain: Malware Protection, Network Troubleshooting, Mobile Security, TCP/IP, Security Controls, Remote Access Systems, Scripting, Operating System Administration, Command-Line Interface, Microsoft Windows, Mac OS, Hardware Troubleshooting, Operating Systems, Computer Networking, Linux, Windows Servers, Security Software, Mobile Development Tools, Mobile Development, Software Development
Beginner · Specialization · 3 - 6 Months