Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales Enablement, Sales, Sales Process, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Product Planning, Business Marketing, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Case Studies, Gap Analysis
★ 4.6 (91) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
★ 4.8 (66) · Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Sales, Customer Relationship Management (CRM) Software, Sales Development, Customer Relationship Management, Sales Pipelines, General Sales Practices, Sales Training, Upselling, Cross Selling, Sales Presentations, Prioritization, Sales Presentation, Closing (Sales), Sales Strategy, Problem Solving, Critical Thinking
★ 4.8 (13) · Beginner · Professional Certificate · 3 - 6 Months

Universidade de São Paulo
Skills you'll gain: Intellectual Property, Tax Management, Labor Law, Business Modeling, Tax Planning, Regulation and Legal Compliance, Cash Management, Business Valuation, Labor Compliance, Entrepreneurial Finance, Regulatory Compliance, Mergers & Acquisitions, Entrepreneurship, Corporate Tax, Financial Analysis, New Business Development, Investments, Commercial Laws, Tax Laws
★ 4.6 (490) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft PowerPoint, Presentations, Multimedia, Productivity Software, Microsoft Office
★ 4.1 (133) · Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Computer Hardware, Generative AI, Operating Systems, Hardware Architecture, Generative Model Architectures, Data Warehousing, Business Intelligence, Computer Systems, Solution Design, Business Software, Information Systems Security, Technical Support, Operating System Administration, Generative Adversarial Networks (GANs), Security Awareness, Data Storage Technologies, Cybersecurity, AI literacy, Information Technology, Computer Architecture
★ 4.8 (1.1K) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Forecasting, Sales Enablement, Revenue Forecasting, Prompt Engineering, Sales Strategy, Customer Analysis, Data Cleansing, Sales Development, Sales, Sales Operations, Sales Management, Responsible AI, General Sales Practices, Sales Process, Sales Support, Sales Presentations, Customer Relationship Management (CRM) Software, Sales Pipelines, Data Ethics
★ 4.3 (29) · Beginner · Specialization · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Google Ads, Online Advertising, Pay Per Click Advertising, Digital Advertising, Search Engine Marketing, Keyword Research, Search Engine Optimization, Advertising Campaigns, Advertising, Paid media, Web Analytics and SEO, Marketing Automation, Automation, Consumer Behaviour
★ 4.5 (99) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard Creation, Google Sheets, Spreadsheet Software, Pivot Tables And Charts, Data Visualization, Data Analysis, Data Cleansing
★ 4.6 (650) · Beginner · Guided Project · Less Than 2 Hours

Corporate Finance Institute
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Modeling, Business Intelligence, Microsoft Excel, Business Intelligence Software, Spreadsheet Software, Context Management, Data Manipulation, Time Series Analysis and Forecasting
★ 4.8 (60) · Beginner · Course · 1 - 3 Months

MedCerts
Skills you'll gain: Medical Terminology, Healthcare Ethics, Medication Dispensation, Pharmacist Assistance, Medical Prescription, Pharmacology, Conflict Management, Pharmacy Operations, Patient Communication, Anatomy, Pathology, Pharmacy Information System, Cultural Responsiveness, Intercultural Competence, Patient Safety, Patient-centered Care, Cultural Diversity, Pharmacy, Medical Records, Physiology
★ 4.7 (1.4K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Sales Strategy, Sales Process, AI Personalization, Proposal Writing, Sales Enablement, Sales Presentations, Responsible AI, Lead Generation, Sales Development, Data Visualization, Competitive Analysis, Prospecting and Qualification, Inside Sales, Microsoft Copilot, Sales Prospecting, Customer Relationship Management (CRM) Software, Generative AI, B2B Sales, Data-Driven Decision-Making
★ 4.5 (62) · Intermediate · Specialization · 1 - 3 Months