Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

DeepLearning.AI
Skills you'll gain: AI Orchestration, LLM Application, AI Workflows, OpenAI API, Tool Calling, Retrieval-Augmented Generation, Prompt Engineering, Agentic systems, Data Pipelines
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Influencing, Overcoming Objections, Active Listening, Conflict Management, Diversity Awareness, Collaboration, Diversity and Inclusion, Cultural Diversity, Decision Making, Interpersonal Communications, Team Management, Constructive Feedback, Discussion Facilitation, Communication, Communication Strategies, Team Leadership, Empathy, Stakeholder Engagement, Assertiveness, Persuasive Communication
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cultural Diversity, English Language, Verbal Communication Skills, Social Skills, Interpersonal Communications, Communication, Planning, Grammar, Vocabulary, Relationship Building, Detail Oriented
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Competitive Analysis, AI Enablement, Machine Learning, Business Strategy, Business Intelligence, Business Strategies, Organizational Strategy, Business, Strategic Thinking, Market Analysis, Artificial Intelligence, Process Analysis, Value Engineering, Artificial Intelligence and Machine Learning (AI/ML), Ethical Standards And Conduct, Analytics, Resource Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Web Design, React.js, Responsive Web Design, User Centered Design, Javascript
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Healthcare Ethics, Business Ethics, Ethical Standards And Conduct, Health Care Administration, Patient Safety, Decision Making, Risk Management, Critical Thinking, Conflict Management, Organizational Strategy, Business Strategy, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Program Management, Project Design, Program Evaluation, Project Management Life Cycle, Process Flow Diagrams, Project Management, Diagram Design, Project Management Software, Program Development, Agile Methodology
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Accounting Records, Invoicing, Billing & Invoicing, Key Performance Indicators (KPIs), Compliance Management, Billing, Tax Compliance, Record Keeping, Accounting, Records Management, Document Control, Tax Management, Performance Reporting, Regulatory Compliance, Reconciliation, Performance Analysis, Data Collection
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, HTML and CSS, Web Design and Development, Front-End Web Development, Web Design, Computer Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Product Roadmaps, Product Management, User Story, New Product Development, Quality Assurance, Product Requirements, Product Strategy, Design Thinking, Stakeholder Management, Ideation, Innovation, Change Management, Market Opportunities, Prioritization
Beginner · Course · 1 - 3 Months