IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Michigan
Skills you'll gain: Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Diversity Awareness, Social Sciences, Predictive Modeling, Strategic Thinking, Decision Making, Complex Problem Solving, Critical Thinking, Network Analysis, Economics, Economic Development, Probability, Market Dynamics, Coordination
Intermediate · Course · 1 - 3 Months
INSEAD
Skills you'll gain: Blockchain, Digital Assets, Ledgers (Accounting), Peer Review, FinTech, Intellectual Property, Business Transformation, Financial Inclusion, Business Leadership, Governance, Plan Execution, Market Opportunities, Strategic Leadership, Payment Systems, Technology Strategies, Digital Transformation, Business Analysis, Business, Strategic Thinking, Emerging Technologies
Beginner · Specialization · 3 - 6 Months

Whizlabs
Skills you'll gain: Cloud Services, Cloud Deployment, Cloud Infrastructure, Amazon Web Services, Cloud Engineering, Cloud Platforms, Public Cloud, Cloud Computing Architecture, Cloud Computing, Infrastructure As A Service (IaaS), Software As A Service, Cloud Management, Platform As A Service (PaaS), Hybrid Cloud Computing, Multi-Cloud, Scalability, System Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Workspace, Email Security, User Accounts, User Provisioning, Collaborative Software, Group Policy, Gmail, Authentications, Identity and Access Management, Security Controls, Configuration Management, Multi-Factor Authentication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unsupervised Learning, Exploratory Data Analysis, Feature Engineering, Dimensionality Reduction, Supervised Learning, Classification Algorithms, Regression Analysis, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Statistical Methods, Data Preprocessing, Applied Machine Learning, Model Evaluation, Statistical Inference, Predictive Modeling, Machine Learning Methods, Statistical Hypothesis Testing, Model Training, Data Processing, Machine Learning
Intermediate · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Oral Comprehension, Learning Management Systems, Education Software and Technology, Digital pedagogy, Teaching, Language Competency, Writing, Literacy, Technology Strategies, Grammar, English Language, Language Learning, digital literacy, Digital Transformation
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Collaborative Software, Microsoft Windows, Editing, Document Management, File Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Collaborative Software, Governance, Project Management Office (PMO), Role-Based Access Control (RBAC), Collaboration, Administration, Data Governance, Cyber Governance, Authorization (Computing), Workflow Management, Governance Risk Management and Compliance, Generative AI Agents, IT Management, Project Management, System Configuration, Data Sharing, Identity and Access Management, Strategic Communication, Security Awareness, Communication
Beginner · Course · 3 - 6 Months

Skills you'll gain: Medical Privacy, Medical Records, Healthcare Ethics, Medical Office Procedures, Electronic Medical Record System, Health Information Management and Medical Records, Conflict Management, Health Information Management, Patient Communication, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Patient Coordination, Cultural Responsiveness, Intercultural Competence, Patient Registration, Medical History Documentation, Care Coordination, Patient-centered Care, Cultural Diversity, Professionalism
Beginner · Specialization · 1 - 3 Months

University at Buffalo
Skills you'll gain: Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Energy and Utilities, Basic Electrical Systems, Electrical Equipment, Electrical Safety, Sustainable Technologies, Environmental Issue, Emerging Technologies
Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Prioritization, Strategic Prioritization, Time Management, Action Oriented, Organizational Skills, Productivity, Calendar Management, Workflow Management, Goal Setting, Stress Management, Journals, Decision Making, Project Planning, Personal Development, Process Optimization, Self-Motivation, Operational Efficiency, Open Mindset, Administrative Support and Clerical Tasks, Professional Development
Beginner · Course · 1 - 3 Months

Princeton University
Skills you'll gain: Blockchain, Cryptography, Cryptographic Protocols, Encryption, Payment Systems, FinTech, Public Key Cryptography Standards (PKCS), Key Management, Application Security, Digital Assets, Network Protocols, Transaction Processing, Data Storage, Process Analysis, Distributed Computing, Emerging Technologies, Scripting, Application Specific Integrated Circuits, Financial Policy, Financial Regulation
Mixed · Course · 1 - 3 Months