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University of Washington
Business English: Meetings
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University of Washington

Business English: Meetings

This course is part of Business English Communication Skills Specialization

Richard Moore

Instructor: Richard Moore

106,282 already enrolled

Included with Coursera Plus

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4 modules
Gain insight into a topic and learn the fundamentals.
4.8

(1,077 reviews)

Intermediate level
Some related experience required
Flexible schedule
3 weeks at 10 hours a week
Learn at your own pace
98%
Most learners liked this course

4 modules
Gain insight into a topic and learn the fundamentals.
4.8

(1,077 reviews)

Intermediate level
Some related experience required
Flexible schedule
3 weeks at 10 hours a week
Learn at your own pace
98%
Most learners liked this course
  • About
  • Outcomes
  • Modules
  • Recommendations
  • Testimonials
  • Reviews

Skills you'll gain

  • Taking Meeting Minutes
  • English Language
  • Telephone Skills
  • Writing
  • Management Reporting
  • Verbal Communication Skills
  • Business Writing
  • Business Reporting
  • Scheduling
  • Business Correspondence
  • Oral Comprehension
  • Business Communication
  • Setting Appointments
  • Oral Expression
  • Meeting Facilitation
  • Proposal Writing
  • Office Procedures
  • Vocabulary

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

20 assignments¹

AI Graded see disclaimer
Taught in English

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the Business English Communication Skills Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

This course will teach you vocabulary and skills related to participating in meetings. You will learn terms and phrases used both in email and in speaking to arrange, participate in, and conclude meetings. The goals of this course are to enable you to participate effectively in on-site meetings and teleconferences and to prepare you to write a proposal as an outcome of a meeting.

Course Learning Objectives • Arrange a meeting though email and by telephone • List expectations and protocols related to on-site meetings and teleconferences • State phone numbers, dates, currencies and sales figures accurately • Write a proposal with appropriate organization and vocabulary

In this first week, you’ll learn about different types of meetings and what makes a successful meeting.

What's included

10 videos7 readings5 assignments2 peer reviews1 discussion prompt

10 videos•Total 57 minutes
  • Video: Welcome to Meetings•1 minute
  • Video 1: Course Overview•1 minute
  • Video 2: Successful Meetings•12 minutes
  • Video 3: Costco•11 minutes
  • Video 1: Setting Up a Meeting•10 minutes
  • Video 2: Writing an Email Announcing a Meeting•3 minutes
  • Video 3: Improving a Meeting Announcement Email•4 minutes
  • Video 1: Introduction•0 minutes
  • Video 2: Responding to Meeting Announcements•10 minutes
  • Video 3: Rescheduling a Meeting•1 minute
7 readings•Total 65 minutes
  • Read Me•10 minutes
  • Get help and meet other learners in this course. Join your discussion forums!•5 minutes
  • Costco Reading•10 minutes
  • Vocabulary List•10 minutes
  • Vocabulary List•10 minutes
  • Vocabulary List•10 minutes
  • Week 1 Summary•10 minutes
5 assignments•Total 140 minutes
  • Practice Quiz 1•30 minutes
  • Practice Quiz 1•30 minutes
  • Successful Meetings•30 minutes
  • Setting Up A Meeting Email•20 minutes
  • Responding to Meeting Invitations•30 minutes
2 peer reviews•Total 240 minutes
  • Writing an Agenda•120 minutes
  • Writing and Responding to a Meeting Announcement•120 minutes
1 discussion prompt•Total 10 minutes
  • Discussion Forum•10 minutes

In week two, you’ll learn about participating in and running meetings in The Language of Meetings.

What's included

12 videos5 readings5 assignments1 peer review1 discussion prompt

12 videos•Total 38 minutes
  • Video 1: Introduction•2 minutes
  • Video 2: Scenario 1•1 minute
  • Video 3: Scenario 2•1 minute
  • Video 4: Lecture on Effective Practices in Meetings•3 minutes
  • Video 5: Lecture on the Language for Leading the Meeting•4 minutes
  • Video 1: Introduction•1 minute
  • Video 2: Scenario Video•0 minutes
  • Video 3 Lecture on the language of agreeing/hedging•7 minutes
  • Video 4: Lecture on ways to disagree•2 minutes
  • Video 1: Introduction•2 minutes
  • Video 2: Scenario Video•1 minute
  • Video 3: Challenges of Teleconferences•10 minutes
5 readings•Total 50 minutes
  • Vocabulary List•10 minutes
  • Vocabulary List•10 minutes
  • Vocabulary List•10 minutes
  • Funny video of a Conference Call•10 minutes
  • Week 2 Summary•10 minutes
5 assignments•Total 150 minutes
  • Practice Quiz•30 minutes
  • Practice Quiz 1 Part 1•30 minutes
  • Practice Quiz 1 Part 2•30 minutes
  • Practice Quiz•30 minutes
  • Teleconferencing•30 minutes
1 peer review•Total 120 minutes
  • Plan a Teleconference•120 minutes
1 discussion prompt•Total 10 minutes
  • Discussion: Business Meetings In Your Culture•10 minutes

In the third week you’ll learn how to give a report in a meeting and what to do at the end of the meeting to summarize what has been decided.

What's included

14 videos4 readings5 assignments1 peer review1 discussion prompt

14 videos•Total 49 minutes
  • Video 1: Introduction to the Week and Lesson•0 minutes
  • Video 2: Providing Background Information•2 minutes
  • Video 3: Scenario Meeting at Rainier Chocolates•1 minute
  • Video 4: Directing People’s Attention•2 minutes
  • Video 5: Lecture on Reporting and Referring to Sources•3 minutes
  • Video 1: Introduction to the Lesson•3 minutes
  • Video 2: Scenario: Interview with a College Student•3 minutes
  • Video 3: Scenario : Interview With A Shopper•2 minutes
  • Video 4: Lecture: Describing Consumer Behavior•3 minutes
  • Video 5: Monetary Amounts•3 minutes
  • Listen: Reporting on Data Quiz•0 minutes
  • Video 1: Taking Minutes•9 minutes
  • Video 2: The Language Of Writing Minutes•5 minutes
  • Video 3: Taking Minutes FAQs•7 minutes
4 readings•Total 40 minutes
  • Vocabulary List•10 minutes
  • Vocabulary List•10 minutes
  • Vocabulary List•10 minutes
  • Week 3 Summary•10 minutes
5 assignments•Total 140 minutes
  • Practice Quiz•30 minutes
  • Reporting on Data•20 minutes
  • Practice Quiz 1•30 minutes
  • Practice Quiz 2•30 minutes
  • Directing People's Attention•30 minutes
1 peer review•Total 120 minutes
  • Reporting on Data•120 minutes
1 discussion prompt•Total 10 minutes
  • Discussion Forum•10 minutes

In the final week, you’ll look at how to write a proposal based on the decision of a meeting.

What's included

12 videos5 readings5 assignments2 peer reviews1 discussion prompt

12 videos•Total 75 minutes
  • Video 1: Introduction to this Week: Creating a Proposal•1 minute
  • Video 2: Brainstorming•12 minutes
  • Video 3 Scenario Video 1: A Brainstorming Meeting•1 minute
  • Video 4 Scenario Video 2: A Brainstorming Meeting•1 minute
  • Video 5: Language for Brainstorming•6 minutes
  • Video 6: Interview with Theo Chocolates•4 minutes
  • Video 1: Organization of Written Proposals•7 minutes
  • Video 2: The Language of Proposals•8 minutes
  • Video 3: Improving a Written Proposal•9 minutes
  • Video 1: Writing A Proposal•9 minutes
  • Video 2: Deciding on Locations•9 minutes
  • Video 3: Taking Notes from a Meeting•4 minutes
5 readings•Total 50 minutes
  • Vocabulary List•10 minutes
  • Vocabulary List•10 minutes
  • Potential Locations for Rainier Chocolates New Store•10 minutes
  • Vocabulary List•10 minutes
  • Week 4 Summary•10 minutes
5 assignments•Total 150 minutes
  • Practice Quiz 1•30 minutes
  • Practice Quiz 1•30 minutes
  • Practice Quiz 2•30 minutes
  • Practice Quiz 1•30 minutes
  • Brainstorming Ideas•30 minutes
2 peer reviews•Total 240 minutes
  • Add the Missing Words•120 minutes
  • Creating a Proposal•120 minutes
1 discussion prompt•Total 10 minutes
  • Discussion Forum: Brainstorming•10 minutes

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Instructor

Instructor ratings

Instructor ratings

We asked all learners to give feedback on our instructors based on the quality of their teaching style.

4.8 (247 ratings)
Richard Moore
Richard Moore
University of Washington
8 Courses•496,075 learners

Offered by

University of Washington

Offered by

University of Washington

Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.

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Learner reviews

4.8

1,077 reviews

  • 5 stars

    84.58%

  • 4 stars

    11.60%

  • 3 stars

    2.13%

  • 2 stars

    0.09%

  • 1 star

    1.57%

Showing 3 of 1077

M
MA
5

Reviewed on May 7, 2019

I recommend this course from the bottom of my heart. If you want to learn and improve your Business English skills and knowledge, this course is a perfect choice.

J
JM
5

Reviewed on Aug 15, 2020

It was good enrolling for this course, I have learned and gained useful skills in Business English, I will be confidently able to participate and contribute in business meetings.

B
BA
5

Reviewed on May 1, 2020

It is really good, but it's annoying the peer graded assignments cause I spend days waiting for someone to grade me

View more reviews
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To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.

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