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Drive Project Success with Clear Communication

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Coursera

Drive Project Success with Clear Communication

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

8 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

8 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply communication etiquette to set a channel's purpose and rules.

  • Choose appropriate channels and state use cases for each.

  • Use collaborative features to document meeting outcomes and assign actions.

  • Create a stakeholder communication plan, meeting-note template, RACI, and adoption checklist.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

March 2026

Assessments

21 assignments¹

AI Graded see disclaimer
Taught in English

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Build your Leadership and Management expertise

This course is part of the Advanced Project Management: Asana, Jira, Confluence, and AI Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Coursera

There are 4 modules in this course

"Communication Channels for Project Success" is an essential module for professionals navigating today's digital workplaces. Feeling overwhelmed by constant notifications and scattered information? This module provides the toolkit to bring order to the chaos. You will learn the distinct uses for public channels, private channels, and direct messages. Through hands-on activities, you will draft clear rules of engagement for your team to follow. Drawing lessons from real-world case studies, this module will empower you to reduce noise, increase focus, and turn effective communication into your project's superpower.

What's included

4 videos6 readings7 assignments

"Document and Share Meeting Outcomes with Ease" is an entry-level module for professionals aiming to turn meeting conversations into actionable results. It addresses the post-meeting ambiguity that stalls projects and diffuses responsibility. Through practical screencasts and hands-on activities, you'll master using collaborative software with templates, applying @-mentions to clearly assign tasks, and mastering sharing features to create a single source of truth. This module ensures that great ideas become completed tasks, fostering a culture of team-wide accountability and momentum.

What's included

6 videos3 readings6 assignments

"Assign Roles: Project Accountability" is a foundational module for project managers and team leads seeking to eliminate role confusion. Learn to master the RACI matrix, a powerful industry-standard tool for defining who is Responsible, Accountable, Consulted, and Informed. Through practical screencasts and hands-on exercises, you will differentiate key roles, build a RACI chart from scratch, and effectively communicate ownership to your team. Proactively prevent communication gaps and transform project plans into powerful tools for team alignment and success, ensuring clear ownership and accountability on every project.

What's included

5 videos3 readings7 assignments

More projects fail from unstructured communication than from technical challenges. In this project, you are the strategic architect tasked with preventing this chaos. You will build a complete Communication and Accountability Plan to bring clarity and ownership to a team from day one. This professional toolkit will include a stakeholder communication plan to manage information flow, a meeting-note template to standardize decisions, and a compact RACI chart to clarify roles. This project will prove you can design the systems that drive alignment and reduce friction, creating a powerful example of your leadership potential for any hiring manager.

What's included

2 readings1 assignment

Earn a career certificate

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Instructor

Professionals from the Industry
196 Courses 32,934 learners

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Coursera

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Frequently asked questions

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.