Generative AI is reshaping how modern businesses automate tasks and improve efficiency. This course will teach you how to design and implement AI-powered automations using practical, hands-on approaches. Whether you’re new to automation or looking to sharpen your skills, you’ll gain the foundational knowledge needed to identify automation opportunities and build simple AI-enabled workflows.
Introduction to GenAI for Business Process Automation
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Intermediate level
Recommended experience
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Identify opportunities for AI-driven automation in business processes
Evaluate generative AI tools and platforms to determine the best fit for specific automation scenarios.
Develop hands-on experience in designing prompts to create effective automated workflows.
Gain expertise in practical application of generative AI tools to develop and implement automation solutions for real-world business processes.
Skills you'll gain
Details to know
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Taught in English
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There are 5 modules in this course
This module provides an overview of the fundamental concepts of generative AI and its role in business process automation. You'll also learn about different types of AI-powered automation, understand their applications in various business contexts, and develop the ability to identify automation opportunities in business processes. This foundational knowledge will prepare you to work with specific tools and implement automation solutions in later modules.
What's included
8 videos5 readings4 assignments1 discussion prompt5 plugins
In this module, you will explore various generative AI tools and platforms commonly used for automation. You'll learn to evaluate different tools, understand their capabilities and limitations, and select the most appropriate solutions for specific automation needs. Through hands-on labs, you'll gain practical experience with popular AI platforms and understand how they can be integrated into business workflows.
What's included
4 videos1 reading4 assignments1 discussion prompt7 plugins
This module delves into the art and science of prompt engineering specifically for automation tasks. You'll explore how to craft effective prompts that generate consistent, reliable outputs for automation workflows. Through practical exercises, you'll develop skills in writing, testing, and refining prompts for various business automation scenarios.
What's included
8 videos1 reading4 assignments1 discussion prompt8 plugins
In this module, you will apply your knowledge to build complete automated processes using generative AI. You'll learn how to plan and implement automation sequences, effectively combining tools and prompts. Through hands-on projects, you'll gain practical experience in creating real-world automation solutions.
What's included
5 videos1 reading4 assignments6 plugins
In this module, you will apply the knowledge gained in the course in a final project and a graded assessment. In the final assessment, you'll demonstrate your ability to create an automated workflow from start to finish. The module also wraps up the course learning and highlights key takeaways and next steps.
What's included
1 video2 readings1 assignment1 peer review2 plugins
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