Managing Diversity in a Multicultural Workplace

This course is part of multiple programs.

Instructors: Eric Zackrison

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1 module

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

2 hours to complete

Flexible schedule

Learn at your own pace

1 module

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

2 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Explain the significance of diversity and inclusion in the workplace.
Identify Implement strategies to mitigate the impact of common types of unconscious bias.
Apply cultural competence to effectively communicate and collaborate with colleagues from diverse backgrounds.
Apply inclusive leadership practices and measure its impact on the workplace culture.

Skills you'll gain

Details to know

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Add to your LinkedIn profile

Assessments

2 assignments¹

AI Graded see disclaimer

Taught in English

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There is 1 module in this course

In this course, we’ll explore how to build and sustain an inclusive workplace where everyone feels valued, respected, and empowered to contribute. Through engaging real-world examples, interactive activities, and thought-provoking discussions, you’ll gain the skills needed to address unconscious biases, enhance cultural competence, and lead with inclusion at the forefront.

This course is designed for team leaders, HR professionals, and managers in multicultural organizations who aim to foster inclusive workplaces. It is also ideal for aspiring leaders seeking to enhance diversity and inclusion in their work environment. A basic understanding of workplace dynamics is recommended. No prior knowledge of diversity and inclusion concepts is required, making this course accessible to beginners and seasoned professionals alike. By the end of this course, you will be able to create and maintain an inclusive workplace where all employees feel valued, respected, and empowered, ensuring that diversity and inclusion become integral to your leadership approach.

In today’s world, diversity is a reality, but true inclusion requires intentional effort. This course equips you with the tools to build and sustain an inclusive workplace, focusing on recognizing and addressing unconscious biases, developing cultural competence, and practicing inclusive leadership. Through engaging stories, real-world examples, and interactive activities, you’ll learn actionable strategies to create a workplace where everyone feels valued and empowered. By the end, you’ll confidently lead a diverse and inclusive environment where all employees can thrive.

What's included

14 videos4 readings2 assignments

14 videos Total 58 minutes

Introduction and Welcome 2 minutes
Decoding Diversity & Inclusion 5 minutes
Explaining the Benefits of Diversity and Inclusion 4 minutes
Recognizing the Unconscious Bias 4 minutes
Demonstrating Cultural Competence for Workplace Interactions 4 minutes
Examining Inclusive Leadership in Action 3 minutes
Implementing Strategies to Communicate and Collaborate Inclusively 4 minutes
Implementing Strategies for a Diverse and Inclusive Workplace 5 minutes
Analyzing Employee Resource Groups for Employee Empowerment 5 minutes
Demonstrating Strategies to Bridge Cultural Differences in the Workplace 4 minutes
Resolving Disputes in a Diverse Workplace 5 minutes
Implementing Strategies for Building Collaborative Teams 5 minutes
Applying Methods to Track Diversity and Inclusion Progress 5 minutes
Congratulations and Continuous Learning Journey 2 minutes

4 readings Total 20 minutes

Welcome to the Course: Course Overview 5 minutes
Diversity Matters Even More: The Case for Holisitc Impact 5 minutes
The Key to Inclusive Leadership 5 minutes
What Do You Do When Your Diversity Efforts Lead To Greater Conflict? 5 minutes

2 assignments Total 50 minutes

Managing Diversity in a Multicultural Workplace 20 minutes
What Would You Do? Practicing Inclusivity in the Workplace 30 minutes

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Instructors

Eric Zackrison

20 Courses 31,855 learners

Offered by

Coursera

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