This course examines how modern digital marketing integrates technology, creativity, and analytics to shape discovery, competition, and customer experience across digital and physical channels. Through a progression from foundational strategy to content, ecosystem integration, and artificial intelligence, the course explores how brands build trust, deliver value, and drive measurable growth in the contemporary digital marketplace.

Digital Marketing Analytics in Theory

Digital Marketing Analytics in Theory
This course is part of Digital Marketing Specialization

Instructor: Nathan Yang
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What you'll learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you'll gain
- Data Visualization
- Brand Management
- Marketing Analytics
- Digital Marketing
- Data Collection
- Analytics
- Data Analysis
- Customer Insights
- AI Personalization
- Content Marketing
- Generative AI
- Digital Advertising
- Customer experience strategy (CX)
- Data Visualization Software
- Integrated Marketing Communications
- Marketing Effectiveness
- Marketing Strategies
- Consumer Behaviour
Details to know

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There are 4 modules in this course
This module provides an overview of the course content. It also introduces digital marketing fundamentals, focusing on search, omnichannel strategy, and consumer behavior across digital and physical channels, with an emphasis on trust and cohesive customer experiences.
What's included
10 videos9 readings2 assignments1 discussion prompt1 plugin
Module 2 explains how marketers design content for visibility, virality, and trust across humans, search engines, and generative AI. It highlights the shift from SEO to GEO, the factors that drive content sharing, and the role of authentic brand–customer interactions in building long-term reputation.
What's included
7 videos2 readings1 assignment
Module 3 explains how brands integrate paid, organic, and influencer marketing into a cohesive strategy that builds trust, extends reach, and drives sustained growth through coordinated content and data-driven planning.
What's included
7 videos2 readings1 assignment
Module 4 examines how AI is transforming customer service from reactive support to proactive, personalized experiences, highlighting AI as the service front line and the evolving collaboration between humans and intelligent systems.
What's included
8 videos4 readings1 assignment1 peer review1 plugin
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Build toward a degree
This course is part of the following degree program(s) offered by University of Illinois Urbana-Champaign. If you are admitted and enroll, your completed coursework may count toward your degree learning and your progress can transfer with you.¹
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Reviewed on Feb 29, 2016
I really enjoyed this course. I liked the professor's teaching style as well as the materials the course provided. All the knowledge I've got from the course helps me when I do research online.
Reviewed on Oct 9, 2019
Very interesting. Kevin explains things really well and introduces complex concepts clearly. I learned a lot from the peer review process -- seeing how other students respond to the exercises.
Reviewed on Oct 17, 2019
It´s been a great experience to follow the course. It really helps to have a very good understanding of the key principles of the Marketing Digital. Really enjoyed the way of learning !

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Frequently asked questions
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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.

