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Medical Administrative Assistants and Office Procedures

The Medical Administrative Assistants and Office Procedures course is a beginner-level course focusing on critical administrative functions – including compliance, patient intake, and medical records management – in three lessons. In the HIPAA and HITECH lesson, students gain an understanding of the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act. The lesson covers essential regulations regarding patient privacy, confidentiality, and the secure handling of health information. The Patient Intake and Processing lesson focuses on compiling demographic, insurance, and medical history information. Students will learn the procedures for creating patient records, verifying insurance coverage, and navigating electronic health records (EHR) systems. The Managing Medical Records lesson teaches the critical aspects of medical record keeping, including filing, retrieving, and maintaining both paper and electronic records. The lesson covers legal requirements, patient confidentiality, and best practices for ensuring that medical records are accurate, up-to-date, and easily accessible to authorized personnel. By the end of the course, students will be well-equipped with the knowledge and practical skills to manage the day-to-day office operations of a medical practice, with a special focus on patient processing, record management and regulatory compliance.

Status: Medical Office Procedures
Status: Health Insurance Portability And Accountability Act (HIPAA) Compliance
BeginnerCourse7 hours

Featured reviews

BU

5.0Reviewed Jun 16, 2025

Even after 20+ years in the medical field, I still managed to learn a lot of very helpful information that I will be able to apply in the future.

EM

5.0Reviewed Mar 9, 2026

This course is very helpful and easy to be understood

IM

5.0Reviewed Jan 24, 2026

I enjoyed learning this course. I enjoyed the demonstration, it helped bring the lessons to life

RH

5.0Reviewed Apr 22, 2025

I really enjoyed this course, I learned a lot, in turn this will help me further grow in and expand in my career in the medical field. Thank you

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