Strengthen the operational skills needed to manage sales opportunities and close deals effectively. In this course, you’ll learn how to structure the sales process, manage opportunities through the pipeline, and apply closing techniques that help move deals toward successful outcomes. The course focuses on practical approaches for organizing sales activities, tracking opportunities, and guiding clients through the final stages of the buying process.

Operations & Closing Skills
Ends soon: Grow your skills with Coursera Plus for $239/year (usually $399). Save now.

Operations & Closing Skills
This course is part of B2B Sales Negotiation: Leveraging AI Professional Certificate

Instructor: Professionals from the Industry
Included with
Recommended experience
What you'll learn
Apply structured sales processes to manage opportunities across the sales pipeline.
Identifydeal readiness and guide prospects through the final stages of the sales cycle.
Use practical closing techniques to convert qualified opportunities into successful deals.
Organize sales activities and workflows to improve operational efficiency in B2B sales.
Details to know

Add to your LinkedIn profile
April 2026
See how employees at top companies are mastering in-demand skills

Build your Marketing expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Coursera

There are 17 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor

Offered by
Explore more from Marketing

Coursera

Coursera

Coursera

Coursera
Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.

Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.

