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Learner Reviews & Feedback for Communication Skills by Packt

4.6
stars
118 ratings

About the Course

Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Master the art of effective communication with this comprehensive course designed to refine your interpersonal and professional interaction skills. From active listening to advanced persuasion techniques, you'll gain practical tools to engage others with clarity and impact. Through engaging modules, you’ll uncover the secrets of influencing behavior, creating clear communication, and navigating difficult conversations with confidence. The course begins with fundamental skills such as active listening, clear messaging, and understanding the nuances of verbal and non-verbal cues. Progressing to advanced topics, you'll explore decision-making styles, motivational triggers, and tailored communication approaches for diverse audiences. Each session provides actionable techniques, supported by real-world examples, to ensure you communicate with precision and purpose. As you move forward, you’ll dive into writing techniques, including crafting formal and informal messages, and improving written clarity. Additionally, lessons on listening, reading styles, and NLP strategies will enhance your ability to connect and collaborate effectively in various contexts. This course is perfect for professionals, leaders, and anyone eager to elevate their communication skills. No prior experience is required, but an open mind and a willingness to practice are key. The difficulty level is beginner to intermediate, ensuring accessibility for learners from all backgrounds....

Top reviews

MM

Jan 29, 2026

I enjoyed the way this course was set up. I learned a lot.

AS

Sep 1, 2025

Supereb , After learning this course , you feel new engery , and more effectively you can engange with your teams and other surrounding network.

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26 - 32 of 32 Reviews for Communication Skills

By Allwin S S

Apr 16, 2025

NIl

By JULIA A S D C

Jun 22, 2025

Some videos are repetitive, however sometimes they complement each other too. The bot interaction at the end of the course, leading us to exercise the knowledge that was presented and asking question in order to make us really practice the tips and use the RASE strategy is brilliant!! It made more confident to start to implement and use the techniques in my work space. I highly recommend this course for those who want/need to develop their communication skills quickly and effectively.

By Sreylin O

Nov 2, 2025

The lessons and videos are explained in a way that is easy to understand and very accurate.

By Roshan T

Nov 19, 2025

very informative

By Craig B

Aug 23, 2025

Liked the subject matter but the AI for the dialogue section was buggy and did not work.

By SATYAJIT K

Jan 30, 2026

5

By PARTH K

Dec 13, 2025

unnecessarily lengthy course.